Customer Consultants

6 months ago


South Wales, United Kingdom Monmouthshire Building Society Full time

Customer Consultants (full-time & part-time positions available)

Location: Various branches across South Wales

Salary: A starting salary of £20,155.20 per annum

Closing Date: Sunday 31 December 2023

We are recruiting – Come and join our team

We are currently recruiting for Customer Consultants within our CWMBRAN, BRECON, RISCA & CARDIFF branches. We have both full time and part time roles available, with a minimum of 17.5 hours per week. We want everyone to be able to fulfil their potential - which is why we provide a range of flexible working arrangements

Why work with us?

If you want to be a part of an ambitious and progressive Society, this is your opportunity. We are an innovative, exciting, modern mutual and we’d love for you to join us. We are a community and values-based employer that puts both our people and our members at the heart of what we do. If you want to make a real difference to your community and career, then we’d love to hear from you.

What will we offer you?

A starting salary of £20,155.20 per annum. My Benefits package – including Critical Illness Cover, Dental Cover and option to purchase a Health Cash Plan. 25 days’ holiday, plus bank holidays and a day off on your birthday to help you celebrate Option to purchase additional holidays. A commitment to your ongoing training and development including our internal rotational development programme (optional after successful completion of probation). Up to 14 hours of paid Society leave to volunteer for a local community initiative each year. ‘Dress for your Day’ approach when in the office. Various health and wellbeing benefits such as 24-hour Employee Assistance Programme, subsidised flu jabs and eye tests. Generous Stakeholder Pension Scheme – where the Society contributes a massive 10% on top of your 3% contribution Life Assurance – 4 times your basic salary life cover for pension scheme colleagues.

Monmouthshire Building Society values the diversity that all sections of the community can bring to our Society, we welcome applications from everyone who shares our values.

As a financial services organisation regulated by the PRA and FCA our staff must be honest, financially sound and maintain high levels of competence and capability in their role. Therefore our pre-employment checks include adverse credit checks and criminal records checks (DBS checks) for all roles. DBS checks are at a basic disclosure level for the majority of roles but at the standard level for certain roles covered by the Certification and Senior Managers Regime.



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