Medical Secretary

4 weeks ago


Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

Job summary

An exciting opportunity has arisen within the Urology Department at Peterborough City Hospital. We are looking to recruit an enthusiastic and motivated individual to join our very busy and dedicated admin team.

The successful candidate will provide administrative support to the Senior Medical Secretary and clinical team within the Department and also ensure the provision of an effective, efficient and professional service for our patients.

Main duties of the job

The post holder will be expected to perform a high level of secretarial and administration tasks within the service. You will need to be able to work efficiently, with a high degree of accuracy and work flexibly and confidentially across the Trust independently and as part of a team liaising with colleagues at all levels.

You will have good communication skills and will be responsive to the needs of the service. You will be a point of contact for patients, speciality teams and other departments for all enquiries relating to patients. You will be responsible for the tracking and management of patient pathways in accordance with the National targets.

About us

Our teams work hard to be flexible and promote a health work/home life balance and so agile working options are automatically considered for all roles within the Trust. Talk to the Recruiting Manager about what this means in practice for you.

Your package with us includes a lot more than just your pay and here area few of the additional benefits that are available to you as an employee:

Access to the NHS Pension Scheme Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays Free staff car parking on all our hospital sites during this financial year In-house Physiotherapy Services Career development and training opportunities Emotional Wellbeing Service covering a range of online support, access to mobile apps and 24/7 counselling services Subsidised meals at our hospital restaurants Access to exclusive discounts, cashback and vouchers via NHS Discounts and Blue Light Card Job description

Job responsibilities

Please see the attached job description and person specification for further information relating to this role.

**If you are and overseas candidate wishing to apply and would require sponsorship, you can determine the likelihood of obtaining a CoS for this post by assessing your circumstances against criteria specified on the website**

Person Specification

Education and Qualifications

Essential

Educated to GCSE level standard English Language at Grade A - C (or equivalent) Audio typing qualification or recent relevant experience RSA II typing or equivalent experience

Desirable

NVQ II or III Business Administration

Experience

Essential

Experience of using MS Office, particularly MS Word and Outlook Previous Secretarial/Office experience Experience of working with the general public and/or professionals Demonstrate and understanding of customer care/ability to work with sensitive and confidential information

Desirable

Experience of working within the NHS and an understanding of medical terminology Experience of using Hospital systems, for example PAS (Patient Administration System)

Skills

Essential

Good standard of written and verbal communication at all levels Organisational skills and a flexible approach to work Commitment to self-development Ability to prioritise workload and work under pressure to ensure deadlines are achieved

Knowledge

Essential

Knowledge and understanding of Confidentiality and the Data Protection ACT

Desirable

Understanding and working practice of NHS performance targets including 18 week referral to treatment times
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