Regional Safety Manager

Welcome to KFC.

Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC.

Since 1939, we’ve been bringing finger lickin’ good chicken to the world, and today we’re proud to be in over 1000 communities across the UK & Ireland. But without our people, none of it would be possible. Just like our recipe, they’re all original.

Join us. Bring it. And together, we can be part of something truly extraordinary.

Bringing it to the role.

The Regional Safety Manager role is to ensure that our restaurant safety and compliance is best-in-class ensuring we always do the right thing when it comes to safety. You will continue to build on the KFC UK&I reputation by developing strategic relationships and influencing key stakeholders at all levels.

Critically, you will oversee and have the responsibility for the management and delivery of safety across the region, ensuring restaurants are compliant with all aspects of safety and keeping our team members and guests safe.

This role is part of the Risk and Compliance Team, reporting into the Risk & Recovery Lead. The team sits within the wider Restaurant Excellence department, where our priority is running great restaurants. The right person will lead and influence across a variety of projects and workstreams aimed at ensuring safety is at the forefront of everyone’s thinking.

This role will be a field-based role working across a range of restaurants within the UK&I.

What you’ll do

• Manage all aspects of Safety (i.e. Food Safety, Health & Safety, Fire Safety) and be the first point of contact for all safety-related matters for your region.
• Work collaboratively with the field operations team to deliver the safety strategy for the region, and drive performance by analysing data across a broad spectrum of measures, including audits and accidents, to determine risk recovery requirements.
• Partner closely with our field operational teams to support and guide them through appropriate and timely communications on all restaurant safety matters.
• Work closely with other functions across the business including food safety, quality assurance, central operations and construction and development, being the “voice of the field” back to RSC teams to influence strategy, policy and ops ease to improve compliance.
• Lead the way in ensuring all our restaurants meet the highest standards set by legislation and statutory guidance and enforced by statutory bodies.
• Take responsibility for supporting the restaurant teams to ensure all consistently achieve 4 or 5 rating in the Food Hygiene Rating System (FHRS) performance programme.
• Investigate any accidents, incidents, complaints or enforcement challenges for your region, including RIDDOR reporting where required.
• Take the lead on any enforcement liaison for restaurants within your region.
• Conduct any risk assessments, training, coaching or upskilling as required to drive high performance and ensure continuous improvement.
• Support in reviewing, updating and creating policies and processes for the system, such as Risk Assessments, H&S policies, FSMS, etc.
• Take the lead on reviewing the operational safety routines in restaurant, to ensure they are fit for purpose and enable field teams to effectively manage compliance and safety in restaurant.
• Support the Food Safety Manager in leading the HACCP team and Risk & Recovery Manager in leading the Safety Forums.
• Support relationships with our Primary Authority Partners for Environmental Health and Fire Safety.
• This role will involve travel to restaurants within the UK&I.

What we’d love from you

About You

• Passionate and enthusiastic about Risk Management and creating a Safety culture.
• Strong ability to influence senior leaders both internally and externally to KFC.
• Consistently great communication skills both written and verbal.
• Ability to prioritise and effectively manage time and projects to meet deadlines.
• Organised to balance a number of different workstreams/projects
• Analytical thinker who is capable of understanding root cause analysis and applying actions to drive consistent change.
• Able to develop and sustain relationships.
• Great at working as part of a team and alone, as required.
• Motivated and keen to continuously learn and develop.
• Outstanding action-driving ability, and attention to detail in managing process.

Experience

• A Related Degree (or equivalent qualifications) in a safety and/or risk-based subject such as Environmental Health or Risk Management is essential.
• Experience in a safety, risk or compliance role in either the private or public sector is essential.
• Experience in the food service or retail sector would be a huge benefit.
• Experience in managing complex investigations into safety-related incidents and accidents.
• Proven track record of managing both internal and external stakeholders, to include enforcement officers.
• Good level of operational and people & culture knowledge.
• Experience of working in a fast-paced environment.

Be Original.

At KFC, everyone gets a seat at our table. Since we landed in the UK in 1965, we’ve fed our people’s potential – to be their best selves, make a difference and have fun.

Because it’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original.

You’ll work with colleagues who all bring their originality to the table: their energy, spirit and sizzle and make every day high flyin’ and high fryin’.

As a multi-billion-pound business with over 1000 restaurants, we take ambition seriously. You’ll be treated with respect and supported in everything you do as you roll up your sleeves and play your part in bringing finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible working to the chance to earn qualifications, we got you. There are all kinds of opportunities at KFC.

Buckets of Benefits

A career with KFC offers much more than just fantastic earning potential. We reward achievement with amazing incentives and benefits, including:

• Flexible, hybrid working with our Restaurant Support Centre located in Woking, Surrey – a 24-minute train ride from London Waterloo. Depending on job requirement, travel across the UK & Ireland may be required.
• Generous pension with up to 11% company contribution.
• ‘Fri-Yay’ time – finish up at 1pm every Friday, all year round.
• Live Well Days - 5 days per year to disconnect from our day-to-day (in addition to 25 days annual leave and bank holidays).
• You can buy or sell up to 5 extra days of your core annual leave allowance each year.
• After 5 years’ service, annual holiday allowance increases to 30 days.
• Bonus – We work hard and do our best work to succeed together. When the company and individual goals are reached, you’ll be rewarded through our bonus scheme.
• Wellness– We want you to be your best self, so you’ll have access to lots of wellbeing initiatives and programmes, including Telus Health, and 1:1 Mental Health coaching sessions with our partner Sanctus.
• Private healthcare, including access to Digital GP, with the option to increase to include family cover.
• Flexible and Voluntary benefits including Dental Insurance, Health Screening and Gym Discounts.
• Insurances – All colleagues are covered by our life and income protection insurance which provides protection and peace of mind.
• Study Support may be available for job-related qualifications.
• Parental Leave – We offer enhanced paid leave and flexible return to work options for those important times.
• Colleague Discount – If you love KFC as much as we do, you’ll received a 25% discount.

Our Commitment to You

Our customers come from all walks of life and so do our teams. We value, support, and celebrate the things that make Team KFC authentic and original and all candidates – regardless of age, background, ethnicity, gender, ability, religion, or sexual orientation.

We welcome applications from underrepresented groups in our industry such as women, people with disabilities, ethnic minorities and members of the LGBTQ+ community.

To make your journey with us accessible and tailored to your needs, we encourage you to let us know if you'd like any additional support with your application, have a disability or condition that may affect your performance during your recruitment process, or any other requirements.

Neurodiverse? Our accessibility toolbar can support you when you apply.

Ready to apply?

If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.

Don’t tick all the boxes? Don’t worry. If you don’t match all the criteria for the role and still think you’d be a great fit, we’d love to hear from you.