Warehouse Account Manager

2 weeks ago

Felixstowe, United Kingdom Uniserve (U K ) Ltd. Full time

Join Our Team as a Warehouse Account Manager

Are you a customer-focused logistics professional with a passion for building strong relationships and driving operational excellence?

We're seeking a talented Warehouse Account Manager to join our dynamic team at our state-of-the-art facility in Felixstowe (FMDC).

In this role, you'll:

  • Cultivate Customer Success: Build and maintain strong relationships with key accounts, ensuring their satisfaction and loyalty.
  • Drive Operational Efficiency: Collaborate with internal teams to optimise warehouse operations and meet stringent SLAs.
  • Problem-Solve with Precision: Proactively identify and resolve customer issues, demonstrating a solution-oriented approach.
  • Analyse and Improve: Leverage data to track performance, identify trends, and implement process enhancements.
  • Communicate Effectively: Interact with customers and colleagues at all levels, fostering clear and concise communication.

To succeed in this role, you'll need:

  • Proven Experience: At least 1 year of experience in logistics account management.
  • Warehouse Know-How: A solid understanding of fast-paced warehouse operations and logistics processes.
  • Tech-Savvy: Proficiency in Microsoft Office, particularly Excel, to analyse data and create reports.
  • Strong Communication Skills: The ability to articulate ideas clearly and concisely, both verbally and in writing.
  • Adaptability and Problem-Solving: A flexible approach to work and a knack for finding creative solutions.

Benefits:

  • Competitive Salary: We value your skills and commitment.
  • Discretionary Bonus: Because your hard work deserves to be rewarded.
  • Pension Scheme: We've got your future covered.
  • Annual Salary Review: Your growth matters to us.
  • Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision.
  • Interest-Free Company Loan: We're here to support you.
  • Free On-Site Parking: Convenient and hassle-free.
  • Cycle to work scheme
  • Referral Bonus £750: Spread the word and earn some extra cash.
  • Care First Lifestyle Programme: Because your well-being matters.
  • Flu Jabs Annually: Stay healthy, on us
  • Life Assurance: We've got you covered.
  • Electric Vehicle Charging Points at Work: Embrace sustainable transport.
  • Flexible Career Pathway.
  • Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programmes.

#IND-WF

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