Operations Manager

Found in: Talent UK C2 - 7 days ago

London, United Kingdom Tower Hamlets Partnership Full time

Housing & Homelessness – Operations Manager, Housing Management & Income Recovery

This is a 2 years Fixed-term contract.

About us 

Tower Hamlets is one of London’s most diverse, vibrant boroughs. It’s a melting pot of creativity, enterprise and cultural life that brings the best of London together in just eight square miles. It’s also a borough of contrasts, and as a Council, we know that Tower Hamlets is on a vital journey of improvement. There are tough challenges we need to tackle, but with that comes a unique opportunity to make a real impact. We’re changing – rapidly. This is a place where people make things happen. Where everyone works together with zeal, passion and pride. As an employer, we can offer a generous annual leave package, competitive pension and flexible working. 

For more information why join Tower Hamlets, please visit: 

Staff benefits (towerhamlets.gov.uk)

About the role 

The Housing Options Service is looking to recruit an Operations Manager who will be responsible for the development, procurement, and management of the temporary accommodation portfolio in accordance with best practice, ensuring a sufficient supply, efficient allocation, and management of accommodation for the prevention and relief of homelessness in accordance with statutory requirements and powers. 

You will lead on income recovery and write-offs, ensuring best practice, achieving a high collection rate, and reducing rent arrears to ensure compliance with policies and procedures.

You will provide new ideas on how to improve the service on a strategic level.

You need to be a confident, experienced, and adaptable self-starter, able to work proactively and on your own initiative. You will have the experience and ability to develop and deliver a range of housing management services.

The job description and how to apply can be found at TowerHamlets.Jobs

For a confidential discussion please contact Abul Kalam, Service Manager - Housing & Procurement .

Additional Details

Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.

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