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Billing Supervisor

4 months ago

Manchester, United Kingdom Barcrest Group Limited Full time

Corporate:
Light & Wonder’s corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees.

Position Summary

As a Billing Supervisor, you will be responsible for overseeing a team of Billing professionals located in Manchester. This position focusses on our iGaming part of the business and reports into the Senior Billing Supervisor.

The successful candidate will have a professional and dedicated can-do attitude to be part of our team where accountability, integrity, respect, and collaboration are among our core values.

Responsibilities include but are not limited to:

Supervising, managing, and monitoring a team of Billing Analysts. Performing monthly 1-2-1 meetings and individual development plans Providing resources and tools to team members to ensure work is completed efficiently and correctly. Ensuring timely and accurate billing Reporting Billing issues to escalation points/AR Manager Reviewing team’s productivity Notifying management of contractual issues blocking billing Providing sight and daily supervision of work queues, ensuring compliance with billing process Coordinating training and support for Billing Team Assisting the AR Manager & Senior Billing Supervisor with implementation of plans, policies, and procedures by division

Qualifications

Essential

Strong knowledge of all Microsoft packages to include Outlook, Word, and Excel Demonstrate a thorough approach to work Ability to follow complex processes Previous experience within a financial team environment Minimum 1-year team supervision

Desirable

System knowledge of ORACLE, BI and Microsoft applications Working with remote teams Shared Service Centre Experience Proven experience of delivering Excellence High Performance mindset