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Coffee Shop Supervisor

3 months ago


Glasgow, United Kingdom Glendola Leisure Full time

EXCITING NEW CHAPTERS ARE CREATED ALONGSIDE FINE CUPS OF COFFEE AT GORDON STREET COFFEE, GLASGOW

Gordon St Coffee, with its small batch coffee production and an in-house Roaster, is loved by coffee aficionados for delivering the whole coffee journey, from green bean to cup. We also serve up a delicious menu, from early morning with a warm smile and a passion for our product. And we don’t just serve customers through the door, we ship coffee to customers all over the UK from our online retail shop. If you want to be part of a small team achieving great things and perhaps learn how to roast coffee as well as serve it, you’ll love your time at Gordon Street Coffee.
 

ABOUT THE ROLE 

Gordon Street Coffee is now recruiting a full-time Supervisor to join our bubbly team. Working full-time, you can expect to work circa 40 hours per week and receive excellent career development opportunities. We are open every day in Glasgow Central Station, however, are closed in the evenings so daytime availability is essential.

Working as Supervisor, you'll develop expert knowledge in all things coffee (don't worry, full training will be provided) You'll be taking orders and dealing with customer queries, preparing hot and cold drinks and ensuring we are fully stocked and presentable for our lovely customers. You'll also work as part of the team to make sure the customer experience in our store is engaging and quick-paced. Being comfortable to upsell from a 'wee' cup of coffee to a 'big' coffee is also a must. Taking the lead on shift, you'll be responsible on occasion for the running of shifts, ensuring the team are delivering service and customers are happy and engaged.

WE ARE PROUD TO OFFER:

- Some of the best Career Growth Opportunities in the industry.
- Flexible Shift Patterns – to fit around the other important things in life.
- A Competitive and Progressive salary
- A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis. The lower figure is the hourly salary and the higher figure is the average hourly income across a year including tronc distribution for the role advertised.
- Wage Stream – giving you direct access to your wages when you need them.
- Private Medical Cover on completion of one year’s service.
- Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one year's service.
- 28 days paid Holiday per annum, inclusive of Bank Holidays.
- 25% Discount at all Glendola Leisure Venues.
- Annual Staff Events
- Opportunities to innovate and contribute to the growth of your business

GLENDOLA LEISURE GROUP - A LEADING FAMILY-OWNED PRIVATE HOSPITALITY COMPANY

Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City, you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual are you are then you’re the one for us. It is time you stopped going to work and started coming to life.

Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.