Housekeeping - Turndown
21 hours ago
Job Title: Housekeeping - Turn Down Attendant (Evening Shifts)
Location: Lough Erne Resort, Enniskillen, Northern Ireland
Reports to: Housekeeping Manager
Department: Housekeeping
Job Type: Part-Time/Full-Time, Evening Shifts
Job Overview:
Lough Erne Resort is seeking a dedicated and detail-oriented Turn Down Attendant to join our Housekeeping team. The successful candidate will be responsible for providing high-quality evening room service, ensuring that our guests return to a comfortable and welcoming space. This role plays a key part in maintaining our five-star standards and enhancing the overall guest experience.
About The Role
Job Title: Housekeeping - Turn Down Attendant (Evening Shifts)
Location: Lough Erne Resort, Enniskillen, Northern Ireland
Reports to: Housekeeping Manager
Department: Housekeeping
Job Type: Part-Time/Full-Time, Evening Shifts
Job Overview:
Lough Erne Resort is seeking a dedicated and detail-oriented Turn Down Attendant to join our Housekeeping team. The successful candidate will be responsible for providing high-quality evening room service, ensuring that our guests return to a comfortable and welcoming space. This role plays a key part in maintaining our five-star standards and enhancing the overall guest experience.
Key Responsibilities:
- Perform turn down service in guest rooms during evening shifts, including refreshing linens, emptying bins, tidying the room, and restocking towels and amenities.
- Ensure that all guest rooms meet the resort’s luxury standards of cleanliness and presentation.
- Follow specific room setup guidelines, including arranging bedding, adjusting lighting, and replenishing bathroom products.
- Deliver exceptional guest service by addressing any special requests or inquiries with professionalism and courtesy.
- Report any maintenance issues or room discrepancies to the Housekeeping Manager.
- Handle linens, towels, and cleaning supplies with care, following health and safety regulations.
- Work efficiently to complete assigned room quotas during the shift.
- Assist with any other housekeeping tasks as directed by the supervisor, such as cleaning public areas or delivering additional items to guest rooms.
Skills & Qualifications:
- Previous housekeeping or hospitality experience, particularly in luxury or high-end environments, is preferred but not essential as full training will be provided.
- Strong attention to detail and commitment to maintaining high standards.
- Ability to work independently and as part of a team.
- Friendly and positive attitude with a focus on delivering outstanding customer service.
- Flexibility to work evening shifts, weekends, and holidays as needed.
- Good physical stamina, as the role requires standing, walking, and the handling of cleaning equipment.
What We Offer:
- Competitive hourly wage.
- Opportunity to work in a luxury resort environment.
- Ongoing training and development opportunities.
- Staff discounts on dining, spa treatments, and golf at Lough Erne Resort.
- Complimentary meals during shifts and uniform provided.
Skills Needed
About The Company
A WORLD APART Lough Erne Resort, is the ultimate expression in old world heritage and new world luxury. Located minutes from Enniskillen, Irelands only island town, it is easily accessible from Belfast, Dublin, Derry, Donegal and Sligo Airports. Nestled on a 600 acre peninsula on the breath-taking Fermanagh Lakes, its 120 Luxury Rooms & Suites, offer stunning panoramic views from almost every vantage point. The Resort features two championship golf courses, including The Faldo Course, The Academy, The Thai Spa, 6 Conference & Meeting Rooms, a variety of innovative Dining experiences from our talented culinary team led by acclaimed Executive Head Chef Stephen Holland, combined with the adventure playground that is the Great Outdoors. Any stay at Lough Erne Resort guarantees the perfect combination of relaxation, adventure, fine food, delectable drinks and the warmest Fermanagh welcome. The resort team will work with you and your clients to curate event solutions and experiential programmes for our luxury Golf, Incentive, Meetings & Group travel products set against the incredible backdrop of the Fermanagh Lakes.
Company Culture
Careers at Lough Erne Resort At Lough Erne Resort our recruitment philosophy is simply to recruit for attitude and train for skills.Lough Erne Resort is committed to providing guests with the highest standards of attention and personal care. In order to deliver this we seek to employ individuals who share our passion and dedication for delivering and achieving guest excellence. Our team is dedicated and work in a service driven environment in which people come firstNeed and Anticipation:The people who work for us have the ability to anticipate the needs of our guests and must be motivated by raising service standards to the highest level attainable at all timesThe Best Working Conditions:We believe in investing in our people since it is vital that each and every person within the organization is motivated and happy. Only then can we provide the best. We offer competitive salaries and working conditions whatever your chosen field of expertise and level in the organization.Desired Criteria
Required Criteria
Closing DateSaturday 19th October, 2024
