Children's Community Support Worker

1 month ago


Welwyn Garden City, United Kingdom East and North Herts NHS Trust Full time

Job summary

We are recruiting for a Children's Community Support Worker - Higher Level who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

The post holder will work as an integral part of the team and demonstrate a willingness to develop the knowledge and skills required to assist in caring for children, young people, and their families, with ADHD under the supervision of a community multidisciplinary team. All relevant training will be provided to the successful candidate to enable them to support the MDT. The job requires the post-holder to work across both Lister and QEII sites.

In addition, you will receive a High Cost Area Supplement of 5% of basic salary,subject to a minimum payment of £1,192 and a maximum payment of £2,011.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond

Main duties of the job

As a Children's Clinical Support Worker-Higher Level you will support the MDT in the outpatient clinic setting.

Support the MDT with non-clinical tasks.

Make MDT aware of any safe-guarding concerns and attend regular safe-guarding supervision.

Work effectively within the MDT in professional manner at all times.

Support ADHD nurses with QB Testing.

Report untoward incidents such as complaints, clinical emergencies and injuries to staff.

Assist in the collection of data required for approved audit and research programmes.

Answer telephone enquiries, directing calls to the appropriate specialist with the MDT.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualifications & Training

Essential

NVQ 2 Care or equivalent Able to appropriately progress through and complete QCF Level 3

Desirable

NVQ 3 or equivalent

Previous Experience

Essential

Previous experience with children or in a health care setting

Desirable

Working with disabled children

Skills

Essential

Ability to communicate in a variety of settings with patients of varying levels of understanding Ability to work within guidelines, follow a care plan and follow instructions without the presence of a registered nurse Ability to prioritise care Understanding of quality and change in the clinical setting Flexibility and team participation Basic IT skills or willingness to develop

Desirable

Interest in developing a career as part of the Children's Community service

Knowledge

Essential

Understanding of the requirements of the role Infection Control and universal precautions Basic understanding of NHS issues

Desirable

Knowledge of clinical observation and complex health needs

Other Requirements

Essential

Ability to travel between sites Able to work night shifts if requested

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