Regional Planning Administrator

2 weeks ago

Manchester, United Kingdom North West Ambulance Service NHS Trust Full time

Job overview

We are looking to recruit a highly motivated and flexible individual to join the Regional Planning team based in the Regional Operational Coordinating Centre (ROCC) at Parkway, Manchester.

The post holder will provide a full comprehensive and confidential range of secretarial and administrative services including managing the daily post, emails and typing and preparing routine correspondence and reports. 

In addition the role will provide cover in the role of a ROCC Manager and RHCD coordinator as required; to proactively monitor Acute Trust capacity and providing a single point of contact for the wider health economy

Main duties of the job

By utilising GRS maintain staffing levels within the department allowing for annual leave and sickness.

Undertake specific projects and relevant tasks including information collection and preparing reports for the Regional Planning Department as required.

Ensure confidentiality and security of information at all times.

In the absence of the ROCC Manager act up as and when required.

Coordinate meetings, workshops and events including agendas.

 Coordinate the financial and procurement activities associated with the work of the Regional Planning team, from requisitioning through to handling invoices all in accordance with the trusts SFI’s

NWAS is an inclusive employer and welcomes applications from all underrepresented groups to ensure our workforce reflect the diversity of the communities we serve.

Working for our organisation

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Person specification

Qualifications and Education

Essential criteria

Excellent knowledge and experience of IT systems, in particular Microsoft Office software packages

Skills and Abilities

Essential criteria

Excellent verbal and written communication skillsExcellent administration and organisational skills, with attention to detail and accuracyAbility to work on a range of tasks simultaneously and organise/prioritise work appropriatelyAbility to work unsupervised, on own initiative, under pressure and to deadlinesGood communication skills, to work with staff at all levels of the organisationAbility to record minutes of meetingsExcellent IT skills, including the ability to complete audio typingAbility to deal with sensitive and confidential informationTact and good interpersonal skills, with the ability to maintain a high standard of diplomacy and confidentialityAbility to work within a team and on own initiativeAbility to work with a degree of flexibility and adaptability

Desirable criteria

Problem‐solving skills with ability to act on decisions

Personal Attributes

Essential criteria

Flexible and highly motivatedAbility to work effectively in a pressurised environment and maintain confidentialityAbility to follow protocols and procedures

Knowledge and Experience

Desirable criteria

C3 FamiliarisationAn understanding of Capacity Management SystemsDealing with varying levels of staff within the Wider Health Economy during times of increased demand/pressure.Active involvement/understanding of roles within Major Incident.6 months Operational or EOC experienceProven experience as a secretary/PAExperience of handling general enquiries by telephone or e‐mailExperience of handling confidential information

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