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Assistant Maintenance Manager

3 months ago

Newquay, United Kingdom Watergate Bay Hotel Full time

Do you enjoy being organized and on top of things? Do you enjoy putting the final touches on a project? Do you enjoy ocean views, breaks on the sand, and surfing after work? If so, we want you Join us and be part of a team that values connection, creativity, and making a positive impact on people's lives.

Reporting to the Regional Maintenance manager, you will have high standards when it comes to property maintenance and be meticulous about the health and safety of both staff and guests alike. 

You’ll take ownership and pride in your work and will support the Regional Maintenance manager in delivering an excellent service to all properties in the Cornwall region.  

This role focuses on ensuring the seamless execution of planned and reactive tasks while prioritizing safety, compliance, cost impact, productivity, and other essential facets of the department's functions. 

Joining our team means being part of a community that values excellence, innovation, and kindness in everything we do. Our commitment to our team is reflected in our exceptional working environment - one that promotes work-life balance, professional development, and plenty of opportunities for growth.

What your days could look like:

  • Providing planned and reactive maintenance for all properties in the South West region; (comprising hotels, restaurants, head office, HMO’s and light industrial operational property). 
  • Supporting the Regional Maintenance manager in setting and managing the maintenance budget. 
  • When the Regional Maintenance manager is away from the business, providing effective leadership to team reports, confidently handling queries and work requests. 
  • Engaging with multiple stakeholders (guests, team reports, senior management, external contractors etc.) 
  • Maintaining brand standards and a smart appearance. 
  • Undertaking all general maintenance & repair tasks, prioritizing health and safety of yourself, team, guests and the wider public. 
  • Completing emergency repairs around the properties. 
  • Managing Reactive Maintenance requests across all sites, following up all outstanding jobs to maintain exceptional guest experience and a high quality of workmanship. 
  • Assisting with managing Planned Maintenance to ensure building fabric, plant, equipment and external spaces remain in good operational condition.  
  • Maintaining health and safety standards. 
  • Collaborating with other departments to prioritise maintenance tasks and minimize downtime. 
  • Conducting water tests and maintain swimming pool water to the required standard. 
  • Performing tasks requested on the maintenance log and update log when jobs are completed.  
  • To be familiar with the layout/ plan of all properties in the region and the working of all equipment within these properties.
  • Evaluating and address the cost impact of operations, seeking opportunities to optimize resources without compromising quality. 
  • Ensuring all team are supervised and working according to company policy and the prevailing law . 
  • Monitoring adherence to compliance standards and regulations, implementing necessary corrective actions where required. 

Job skills & requirements:

  • Proven experience in a managerial, leadership or supervisory role, preferably in a maintenance or facilities environment.  
  • Excellent time management skills . 
  • Ability to effectively manage multiple projects simultaneously .
  • Full clean Driving Licence.  
  • The ability to diagnose and repair day to day faults or to manage repairs through outside contractors when required. 
  • Knowledge of swimming pool testing and dosing.    
  • Effective at dealing with maintenance issues such as re-decoration, basic electrics, basic plumbing and tiling . 
  • A can-do attitude and be able to demonstrate initiative.  
  • Demonstrated leadership abilities with the ability to motivate and inspire a team. 
Preferred experience:

  • Experience in the building industry. 
  • Experience working in a multi-site hospitality, leisure or complex facilities environment. 
  • Experience of plumbing, carpentry, mechanical systems. 
  • Able to use excel and Microsoft programs. 

What we can offer in return:

  • A relaxed, professional place to work in a beautiful location – at one of the UK’s most striking beaches
  • A welcoming team of likeminds, eager to support and encourage each other
  • Excellent career prospects in an ever-expanding organisation
  • Special rates for you and your friends and family to stay at the hotel
  • Discounts on treatments in Swim Club
  • Discounts for you and your friends and family at our restaurants: Zacry’s, The Beach Hut, Living Space and Emily Scott restaurants
  • Discount at Cubs coffeeshops
  • Discounts at Shop on the Beach and other partner businesses
  • Free surf lessons, surfboards and wetsuits hire from Wavehunters
  • Team social events throughout the year
  • Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances

From discounted stays to training and development opportunities, we're all about helping our team achieve their personal and professional goals. Located on the sunny, sandy, Cornish coast, you'll never be short on inspiration. Working at Watergate Bay Hotel isn't just a job - it's a transformative career opportunity. Apply now and join us in creating memorable experiences that our guests and team remember for a lifetime.