Apprenticeship - Systems Engineer - LIQA
7 months ago
Apprenticeship - Systems Engineer - LIQA
Reference: LEADIQA/EPA/SYSENG
Job description: Lead IQA - Systems Engineer
About Pearson
Pearson is the world's leading learning company, with 35,000 employees in more than 70 countries working to help people of all ages to make measurable progress in their lives through learning. We put the apprentice at the centre of everything we do, because wherever learning flourishes, so do people. Find out more about how we can help you and your learners at
Overview of End-point Assessment
Government has introduced a requirement that all apprenticeships contain an end-point assessment (EPA) which is a holistic assessment of the Knowledge, Skills and Behaviour (KSBs) that have been learnt throughout the apprenticeship. This is to make sure that apprentices meet the rigorous standard set by employers and are fully competent in the relevant occupation. Pearson must provide employers with the confidence that completing an apprenticeship means an individual is fully job-ready and that all apprentices, following the same standard, are assessed consistently, regardless of where they are undertaking their apprenticeship or who they are doing it with.
The Lead IQA will perform leadership duties to ensure safe, valid and accurate assessment decisions are made from their allocated team of independent end-point assessors (IEAs) and IQAs. The Lead IQA will also undertake nominated duties, as directed by Pearson, to ensure the guidelines set by external quality assurance organisations are adhered to.
Please see the below Key Accountabilities and Person Specification sections for further details.
Systems Engineer Background and Experience (essential):
Meets the occupational profile requirements for the relevant EPA standard and have knowledge and technical skills of the occupational area
Relevant experience of the occupation/sector gained in the last three years or significant experience of the occupation/sector and evidence of continued professional development
Hold an internal quality assurance qualification for a minimum of three years
Experience of supporting and managing teams of assessors (remote or face-to-face)
Experience of complying with quality assurance/regulatory requirements
Key accountabilities:
Contribute to the recruitment and training of new IEAs within the allocated team
Act as mentor for new IEAs within allocated team
Support IEAs to develop assessment practice through face to face and remote standardisation activities, including sharing best practice and identifying appropriate CPD activities
Undertake remote sampling of IEAs assessments, in line with the overarching sampling strategy
Accompany IEAs, remotely or on-site, when required
Provide advice/guidance to IEAs when using electronic systems
Contribute to the formative/summative RAG ratings of IEAs within allocated team
Contribute to ongoing analysis, lessons learned and continuous improvement
Provide guidance, recommendation, and support to key internal and external stakeholders such as hosting EPA webinars (New to EPA, Steps to Success et al)
Maintain accurate records to withstand internal audit and external quality audit
Take an active role in own professional development
Maintain service level agreements and take corrective action where service level agreements are due to breach
Adhere and implement all Pearson and regulatory policies, procedures and guidance documents
Support with enquiries and appeals, as required
Produce a quarterly report based on feedback from team leaders, internal quality assurers and IEAs to identify any trends
Identify, report, and escalate any risks which could compromise the validity and accuracy of any end-point assessment
Background and Experience (desirable):
Current DBS
Knowledge of prevent & safeguarding
Skills & Knowledge (Essential)
Excellent written, verbal, and interpersonal skills, including the ability to effectively respond to conflicts
Ability to maintain accuracy, whilst processing high volumes of evidence
Excellent time management and organisational skills, with the ability to meet deadlines
Sufficient and relevant technical knowledge of the legislation, regulatory frameworks, systems, technology, tools, and processes associated with the EPA(s).
In-depth knowledge of the associated apprenticeship standard, assessment plan, specification, assessment instruments and recording tools
Ability to assess, free from bias
Other requirements
Any applicant undertaking this role will be expected to:
Have personal IT equipment capable of running Pearson required software
Have a suitable broadband connection, Microphone, Headphones, and a webcam
Have a personal and secure email account
Have a postal address in the United Kingdom or Republic of Ireland, Guernsey, Jersey Isle of Man
Have the right to work in the UK
Allow additional time for travel, when making EPA arrangements
Application Information We have a number of opportunities available for teaching professionals to join our growing teams of examiners, moderators and verifiers.
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