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*This role requires access to a vehicle, and a full current driving licence.
This is a very exciting time to join our expanding team We are looking to recruit a Service Coordinator (Maternity Cover) in Hampshire , who with the management team, has responsibility for the day to day operational management of Catch22’s Hampshire 247 service
The service delivers targeted and specialist support to children and young people up to the age of 25, offering confidential and non-judgemental advice and guidance using a variety of therapeutic interventions.
As Service Coordinator, you will be tasked with ensuring the delivery of a high-quality service that meets targets, standards and KPI's. You will also provide line management support to our team.
Your day-to-day tasks will include:
Recruiting, managing, motivating, coaching and developing a staff team including carrying out annual appraisals and regular supervision meetings. Ensuring all safeguarding processes are followed, and that staff are clear safeguarding is everyone’s responsibility. Managing operational risk, health and safety, governance and safeguarding issues in line with Catch22 and Commissioner policies. Managing the service budget in line with Catch22 policies and financial systems and ensuring the agreed margin is delivered. Liaising effectively with local partner organisations and other relevant agencies to promote the continued work of the service.The work can be challenging, but it is hugely rewarding. The services delivered by our Practitioners has proven to make a real change in the lives of our service users. Last year, 100% were satisfied with our service, 98% felt more able to make positive choices in life, 86% felt that their mental health had improved, and 91% of service users under the age of 18 left the service with a positive outcome ( a reduction in risk, or an improvement in their circumstances).
In addition to the comprehensive training package offered by Catch22, you will also have the opportunity to develop your skills and expertise through a range of additional training, offered by Hampshire County Council. This role also offers the opportunity to build networks and work with a range of partner agencies and commissioners across the substance misuse sector.
