Product Manager

4 months ago

Aberdare, United Kingdom BT Group Full time

Flexible, Hybrid working - 3 days a week together in either london, Birmingham or Leeds (flexible 2 days remote wherever). 

As a Capability Product Manager focusing on Buy Now, Pay Later (BNPL) products, you will have the exciting opportunity to lead and innovate in the rapidly growing field of financial services. This role involves spearheading the strategy, design, and execution of our BNPL offerings, aligning them with customer needs and market trends.

Your responsibilities will include overseeing the end-to-end development of the BNPL product, from conceptualisation to launch. You'll collaborate closely with Product Owners and their teams, guiding the evolution of the product, ensuring its alignment with business goals, and maintaining its competitiveness in the market. Your involvement will span the entire lifecycle of the product, requiring you to assist teams in refining the product, prioritizing features, and solving any challenges that arise during development.

Managing stakeholders and internal subject matter experts will be a key part of your role, requiring excellent communication and relationship-building skills. You'll also play a crucial role in developing and implementing the Go-To-Market (GTM) strategy, ensuring the successful launch and adoption of the product.

The immediate assignment 
Be part of the transformation of our digital experiences. You’ll be responsible for the performance of payments journeys, across the BT Consumer group, including EE. You'll operate at squad level, leading a cross functional team of colleagues, delivering world class products. You'll influence the experience of millions of customers. The exact digital product or journey in scope of any of our roles will evolve over time.
You'll have the following responsibilities 

Be accountable for the product vision and strategy to define and evolve objectives and key results for your squad 

You'll inspire, coach and guide a squad to ensure the delivery of outcomes to support the customer and business 

Be responsible for interrogating customer insight and data to identify key customer needs whilst supporting business priorities 

Provide credible input into your squad strategy and prioritise a backlog to support this with a positive value to effort ratio 

You'll leverage the squad's skills to collaboratively discover and iterate solutions that are valuable, usable, feasible and viable 

Responsibility for clearly communicating your product’s performance and demonstrate how this contributes to the digital and business objectives 

You'll nurture partnerships with stakeholders and collaborate with them to achieve the product vision. 


You'll have the following skills & experience 

Due to the nature of this assignment, we are looking for demonstrated prior experience of: 

Stakeholder management in a large, complex organisation 

Commercial experience in a Product role at a technology led organisation, in payments 

Exposure, passion or interest in payments and money flows 

Experience influencing and/or making data informed decisions 

The ability to explain technical topics to non-technical audiences 

Working in ambiguous environments 


General 

Demonstrable success as a product manager over large and complex digital initiatives 

Understanding of agile methodologies, ideally as part of a squad 

Strong stakeholder management skills 

Strong commercial background in data driven product insight. With excellent knowledge of product KPIs, and ability to draw insight from the numbers and translate to business requirements 

Historic champion of Digital 

Adaptable approach to understanding a product’s features and technical composition. You have knowledge of new and emerging technologies and the potential they provide 

Strong collaboration mindset with peers, scrum teams and business stakeholders, all to maximise value created by squad 


What you'll get in return 

Competitive salary 

25 days annual leave (plus bank holidays) 

10% on target bonus 

Life Assurance 

Pension scheme 

Direct share scheme 

Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. 

50% off EE mobile pay monthly or SIM only plans 

Exclusive colleague discounts on our latest and greatest BT broadband packages 

BT TV with TNT Sports and NOW Entertainment 

50% discount for friends and family on EE SIM Only plans & airtime element off a Flex Pay plan 

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