De-Brief Clerk

Found in: Talent UK C2 - 2 weeks ago

Preston, United Kingdom DX Full time

Role summary

:

To support the Shift Manager in completion of daily de-briefs to ensure high standards of Customer service and courier compliance with all operational processes.

Key responsibilities

Daily completion of De-brief ensuring any service issues/failures are logged & communicated to Customer service, management team. Ensuring all driver non-compliances are investigated & escalated accordingly. Use of the company software to monitor performance supporting with on the road issues as required. Ensuring all returned items are returned as per SOP. Completion of Ad-hoc de-briefs as & when required. Daily download of handheld scanners ensuring the condition of the any faults are reported. All returns are coded correctly. Completion of Ad-hoc vehicle audits. POD & address data entry.

Additional information on this role

This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.

Benefits:

Competitive Rates of Pay Holidays: 20 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more

We look forward to hearing from you

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