Account Manager
2 weeks ago
EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.
Job Purpose
To identify new business opportunities to help the business grow. Ensure delivery of agreed personal objectives and targets by developing and selling to new and existing clients within company guidelines and policies.
Essential Duties and Responsibilities
Fully support in achieving business objectives. Field-based role – Meet with customers face-to-face, via phone, and email. Develop a strategy for each client, identifying aims, needs, and objectives/action plans supported by a time frame. Build new relationships with potential clients to create a solid foundation for future business. Research and identify new business opportunities, including new markets and new ways of reaching the customer base. Use technology to develop and present objectives, strategies, status reports, etc., effectively to internal and external clients. Generate leads and prospective customers through cold calling (face-to-face, phone, and email). Work with all cross-functional resources to resolve specific client performance issues within the time requirements of the agreed key accounts, acting as an effective Crisis Manager. Ensure all company Levels of Authority (LOAs) are adhered to and that requests for movement from the LOA are made via the correct channels. Monitor and track, where appropriate, market trends and competitor activity, maintaining commercial awareness. Ensure all client visits are supported by a visit report (the team). Develop effective synergy between the Service, Technical, and Sales departments to ensure clients are fully supported. Develop, through a joint strategy with the service department, the service revenue within each client. Submit all activity sheets, loss reports, call plans, expenses, and paperwork within the agreed timeframes.
Skills / Experience / Qualifications / Competencies
Achievement Driven – Seizes opportunities to achieve and exceed business and personal objectives. Interpersonal & Influencing Skills – Influences, convinces, or impresses others in a way that results in acceptance, agreement, or behavior change. Client Focus – Dedicated to meeting and exceeding the expectations and requirements of all clients and developing client relations. Commercial Awareness – Recognizes how businesses work and understands and applies commercial and financial principles. Communication and Leadership Skills – Excellent communication and leadership skills. Judgment & Decision Making – Demonstrates readiness to make quality decisions based on logical analysis of information and can apply appropriate action. Building Relationships – Puts sustained effort into building influential relationships. Team Working and Problem Solver – Works to agreed deadlines. Specialist Knowledge/Technical Ability – Demonstrates the appropriate company, business, and specialist knowledge to perform the role effectively. Strategic Thinker – Able to take a broad view of the industry, its threats, opportunities, and use them to identify areas of business that can be exploited. Understanding of Key Account Business Growth – Knowledge and understanding of how to grow key account business. Product Knowledge – Knowledge and understanding of Enersys products and applications. Strategic Alliance Building – Proven ability to build strategic alliances with clients. IT Skills – Proficient in Word, Excel, PowerPoint, and Outlook.EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. EEO/Minority/Female/Vets/Disabled
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