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Distribution & Warehouse Operative

5 months ago

Newtownabbey, United Kingdom Expeditors Full time
Job Description

To support the Distribution manager in the smooth running of the department within the branch and in the market place through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company’s policy and procedures.

KEY RESPONSIBILITIES:

  • Daily process and input of all customer orders and distribution accounts.
  • Run stock reports to check for product availability.
  • Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records.
  • Perform accurate and timely data entry for receiving, order allocation, shipping and inventory management.
  • Coordinate special, last minute shipping requests with the Transportation and Operations Departments, expediting any order as necessary.
  • Trace orders as required and notifies customers of any activity concerning their order.
  • Input all receipts, putaways, moves, picks, shipments, and cycle counts
  • Maintain excellent working relationships with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and efficient manner.
  • Report customer feedback to management, including any signs of customer dissatisfaction.
  • Always meet compliance to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
  • Meet KPI standards, as per the company’s procedures
  • Ensure smooth and timely freight process flow
  • Escalation of problems to Management when necessary
  • Attend training classes when required and meet company standards of 52 hours training per year per employee.
  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 

KNOWLEDGE, SKILLS AND BEHAVIOURS:

  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
  • Pro-active, strong organizational skills.
  • Good System experience required, and ability to learn quickly on bespoke in-house system
  • Fluent in English, both oral and written.

Qualifications

Training Requirements:

  • Meet company standards of 52 hours training per year

Education and Experience:

  • Education (preferred level) to GCSE Standard – Maths and English
  • 2 years related experience and/or training; preferred
  • Previous experience in inventory control and/or distribution operations
  • Counter-balance Forklift License

 



Additional Information

Expeditors offers excellent benefits

Competitive salary
Pension
Private Medical Insurance
Stock Purchase Plan
Training and Personnel Development Program