Debrief Operative

2 weeks ago

Cumbernauld, United Kingdom DPDgroup Full time

Job Description

As a Debrief Operative your key responsibilities will include; 

Answering telephone calls, assisting customers with enquiries and adhering to depot KPI's Assisting drivers with locating addresses and providing delivery instructions Assisting customers and providing excellent customer service De-brief of drivers ensuring processes are followed correctly Reporting and logging damaged hand held devices called Saturn's so these can be fixed without delay Ensuring contractor paperwork is completed  Basic administrative duties To implement the Health and Safety Policy, ensuring and maintaining a safe working environment at all times To implement the Security Policy ensuring and maintaining a secure passage of goods for the customer Carry out such other duties as may reasonably be requested by the Management or the Shift Manager. Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.

Qualifications

What we’re looking for:

Passion and self determination  Eye for detail Organised Ability to work under pressure Flexibility and adaptability to work across various areas of the warehouse if required

Full training, uniform and PPE is provided 

Additional Information

About our Benefits

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

Holiday trading Enhanced maternity and paternity package  Free life assurance of 4 x salary on joining the pension scheme Health Kiosks visiting every location Vitality at Work Free On Site Parking  Discounted shopping from ’s of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends  For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

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