Network and Infrastructure Officer

2 weeks ago

London, United Kingdom Palladium Full time

Network and Infrastructure Officer

About Palladium:

Palladium is a global company working to design, develop anddeliver positive impact on the lives and livelihoods of people around theglobe; broaden access to health, water, power, and infrastructure; buildenduring, sustainable, and transformative institutions and market systems toaddress global challenges; and conserve the natural world. We operate in over90 countries and have a workforce of 4, talented, motivated, and diversestaff of all religions, races, languages, and gender identities.

This Opportunity:

TheNetwork and Infrastructure Officer position will support the global administrationand operational responsibilities associated with managing, maintaining andenhancing Palladium’s systems, network infrastructure and endpointdevices. The ideal candidate should havea strong working knowledge of the systems used by Palladium includingfunctionality, configuration and administration or have skills that aredirectly transferrable.

Location:

The position is based out of Palladium’s London office. This is a hybrid role, with more teleworkallowed; however, as needed travel to the London office must be easilyaccessible travel

You and Your Career:

If you are a problem-solver, collaborator, and doer, and you haveexpertise in Global ICT and network and infrastructure, we areinterested in hearing from you. 

We are a learning organization and provide growth opportunitiesfrom the start. We pride ourselves on giving you the freedom, resources,and guidance to chart a fulfilling career

Reporting and Supervision:

The role reports to the Global Director, ICT (based in Washington, DC)

PrimaryDuties and Responsibilities: 

Administer Palladium’s global systems, network infrastructure and SOE ensuring effective management, maintenance, and reliability
Monitor and manage capacity associated with Palladium’s global systems and networks
Audit Palladium’s global systems and network infrastructure ensuring compliance with Palladium policies and certifications such as ISO
Support application packaging, application whitelisting and other endpoint related tasks
Contribute to the development of policies, guidelines and standards for the administration, management and monitoring of Palladium’s systems, network infrastructure and SOE
Provide 3rd level technical support and manage escalation to vendors as required
Maintain up-to-date awareness of industry developments and best practices in related information systems, ensuring that the systems in place are maintained in the most current state, avoiding obsolescence
Share knowledge and mentor/assist team members and other peers
Participate in BCP/DR testing
Support the implementation and enforcement of cyber security policies

KeyCompetencies Required:

Proven experience in Global ICT, preferably for a global company
Strong technical acumen of enterprise systems (Microsoft Office , Azure Active Directory)
Proficient with network infrastructure including firewalls, switches and wireless access points and related network concepts such as DHCP, DNS, VLANs, Subnetting, Routing, etc.
Demonstrated experience in the following systems and services beneficial: Microsoft Autopilot, Microsoft Intune, Salesforce
Proficient in Microsoft Windows Server operating systems
Demonstrable experience in systems management, capacity management, systems security management, and systems troubleshooting and testing
Strong problem solving and analytical skills
Ability to multitask, work under pressure, take initiative, meet deadlines and acquire and apply technical skills as necessary
Excellent communication and interpersonal skills

Equity,Diversity & Inclusion - Palladium is committed to embedding equity, diversity, andinclusion into everything we do. We welcome applications from all sections ofsociety and actively encourage diversity to drive innovation, creativity,success and good practice. We positively welcome and seek to ensure we achievediversity in our workforce; and that all job applicants and employees receiveequal and fair treatment regardless of their background or personalcharacteristics. These include: (but are not limited to) socio-economicbackground, age, race, gender identity and expression, religion, ethnicity,sexual orientation, disability, nationality, veteran, marital or Indigenousstatus.

Shouldyou require any adjustments or accommodations to be made due to a disability oryou are a neurodivergent individual or for any other circumstance, please emailour team at and we willbe in touch to discuss.

Safeguarding - We defineSafeguarding as “the preventative action taken by Palladium to protect ourpeople, clients and the communities we work with from harm”. We are committedto ensuring that all children and adults who come into contact with Palladiumare treated with respect and are free from abuse. All successful candidates will be subject toan enhanced selection process including safeguarding-focused interviews and arigorous due diligence process.

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