Admin Team Lead

4 weeks ago

Bristol, United Kingdom Sirona care & health CIC Full time

Job summary

Public Health Nursing Children's Services are clinically led and operationally supported; the PHN Admin Team Leader is responsible for providing leadership and day to day management of the PHN admin function within a Locality. Effective leadership and strong organisational skills are required to promote a high quality and motivated workforce with an emphasis on efficient processes and completion of work to targets. Close working and effective communication with Admin Managers, Clinical Leads and corporate colleagues is necessary to provide a high level of service to all with a focus on delivering solutions. This role also supports and deputises for the PHN Admin Manager.

Main duties of the job

Organises own time and is clear and transparent in day to day working. Leads on co-ordinating weekly admin touch point meetings, reallocation of work during AnnualLeave and Sickness and ensuring the service continues to run effectively. Liaises with other professionals, departments, services as required. Co-ordinates weekly, monthly and quarterly monitoring returns as required alongside Manager, helping to resolve all outstanding data queries. Identifies issues with processes, creates solutions and implements changes in conjunction with the wider team. Co-ordinates, monitors and supervises admin staff employed within the service, and their activity reporting any concerns to the Management Team as necessary. Leads on developing working procedures and guidance for administrative team tasks. Responsible for ensuring the workload within the administrative team is delivered efficiently,accurately and within set timeframes. Liaises closely with all members of the administrative team, providing leadership and direction. Direct management, including first level sickness management, grievances and discipline,appraisals, allocation of work, training and development. Undertake effective employee appraisals for all managed administrative staff, identifying andagreeing individual training needs and personal development plans in line with serviceobjectives. Take responsibility for own role, identifying any knowledge/skills gaps where additionalsupport/training is needed.

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.

Person Specification

Experience

Essential

GCSE Grade C or above in English and Mathematics (or equivalent) Competent to RSA level in typing/word processing. RSA 3/NVQ Level 3.

Desirable

Additional qualifications including Administrative Qualifications, Diploma etc

Skills/Experience

Essential

Recognised computer IT skills knowledge of Microsoft Office applications. Good knowledge of the service. Experience of working in the NHS. Methodical approach to work organisation. Excellent communicator- written, telephone skills and clearly spoken. Attention to detail. Excellent and accurate keyboard skills. Excellent written English skills to include accurate spelling and grammar. Excellent Customer Service Skills.

Experience

Desirable

Experience of first line supervision of staff. Experience of working in a fast paced admin environment. Knowledge of current NHS policies and procedures. Ability to work on own and act as an effective team leader. Demonstrates and understands the importance of confidentiality. Ability to work with all people of all levels both inside and outside the organisation. Good problem-solving skills. Ability to maintain relevant records and information systems.

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