Plot Tester

Plot Tester - Herts

Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.

1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR

Job Details

Job Title: QA Tester (Manual)
Location: Hemel Hempstead (UK Remote)
Contract Type: Fixed Term Contract (12 Months), Full Time
Salary: Competitive annual salary plus bonus and benefits

About the Role:
Are you a QA tester looking for a new and exciting role? Join Haven, one of the UK's best loved holiday brands. We are looking for a manual tester to join our digital department, where you will learn, develop, and become an expert in our Plot system. You'll be pivotal in supporting our Teams at any one of our fabulous holiday parks, ensuring that both holidaymakers and owners have the best possible experience.

As part of the Plot Team in Digital, you'll be joining a vibrant and supportive environment. We're looking for someone who embodies our 'bright and breezy' culture, driven by a commitment to provide a first-class service. Our team is dedicated to delivering an effortless experience for our guests and owners, making their stay memorable.

Responsibilities:
- Create and execute test cases for the next set of Plot Project developments, based on approved technical specifications.
- Perform thorough testing within agreed timescales for planned Go Live dates, ensuring meticulous documentation of all test cases and outcomes.
- Prepare for Go Live events by drafting checklists and ensuring all necessary data setups are complete.
- Provide post-go-live support and feedback to software developers to ensure continuous improvement of our systems.

What We'd Like You to Bring:
- A keen eye for detail and a results-oriented approach.
- Self-motivation and a strong desire to learn and progress within the company.
- Excellent problem-solving skills with a clear and analytical approach.
- Ability to build strong working relationships and communicate effectively within the team.
- Experience with SQL and software development release lifecycles is desirable, though training will be provided.
- Proficiency in Microsoft Office and strong administrative skills.

What's In It For You?
- Holiday allowance that rises with service, plus a 'Holiday Buy Scheme'
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena ,London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family friendly policies and pay (eligibility criteria applied)

Who are we?
We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What's it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.

What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.

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