Senior Account Manager
4 weeks ago
SENIOR ACCOUNT MANAGER
UP TO 45K, OTE UP TO 60K PLUS A SUPERB BENEFITS PACKAGE
HYBRID WORKING
Our client is one of the largest and most successful largest full service digital marketing agencies, within the UK. Offering unrivalled career opportunities and scope for development, the role and culture are very impressive. Due to expansion we are on the lookout for a talented, commercially focused and self-motivated Senior Account Manager to work with a wide range of blue chip clients on a variety of digital marketing campaigns.
Benefits are high on the agenda..
Performance based bonus schemes
26 days holiday plus bank holidays and a birthday lie-in
Two additional days for wellbeing and a volunteering day
Additional annual leave purchase scheme
Hybrid working (a mix of office and home based for many of our roles)
Flexible working scheme
Company pension scheme and health care cash plan
Private health care dependent on length of service
Clear training and progression programme
Regular company events and awards
Employee perks portal
Main Duties
- Establish and maintain strong relationships with regular client contact
- Successfully set and manage client expectations through face-to-face meetings, phone and email communication
- Work with the client’s Team to understand their business strategy
- Hold an in-depth understanding of each client’s their financial status, including order value and contract renewals
- Actively identify opportunities, working with the Technical Account Management team
- Gather, monitor and analyse performance data against the campaign strategy monthly, interacting with Technical Account Management team
- Engage in monthly client conference call with Technical Account Management team to communicate the latest reports
- Ensure client retention in line with business’ 80% KPI
- Work closely with New Business team to ensure detailed handover of new accounts
Skills and Attributes
- Strong account management experience within a marketing agency environment or similar
- Marketing knowledge is beneficial, but a commercial mindset is important
- Confident working to KPI's
- Professional attitude and appearance
- Ability to build rapports and communicate at all levels
- Highly organised
- Have the ability and creativity to make things happen
- Advanced knowledge of Microsoft Office
Serata Search are operating as an employment agency"
- We welcome applications from all nationalities but candidates must be in the UK and have the right to work, sponsorship is not offered.
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