Senior Customer Service Advisor
1 week ago
Benefits:
• 33 holidays (inc Bank Holidays)
• Free parking onsite
• Great working environment
Are you fluent in Italian and passionate about delivering exceptional customer service?
Elevation Recruitment Group is delighted to be working with a key client based in Rotherham, who is seeking an enthusiastic and dedicated Italian Speaking Customer Service Advisor to join their dynamic customer service team.
Italian Customer Service Advisor Key Responsibilities:
- Responding to customer enquiries via phone, email, and chat in both Italian and English
- Providing accurate information regarding products and services
- Resolving customer issues in a timely and efficient manner
- Maintaining up-to-date knowledge of company products, services, and policies
- Collaborating with team members and other departments to ensure customer satisfaction
- Documenting customer interactions and updating customer records
Requirements of the Italian Customer Service Advisor:
- Fluency in Italian and English (both written and spoken)
- Previous experience in a customer service role is preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment
If you are an Italian-speaking individual with a passion for helping customers and want to be part of a dedicated and professional team, we want to hear from you
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