Corporate Receptionist

2 weeks ago

London, UK, United Kingdom Lockheed Martin Full time

The Receptionist at Lockheed Martin UK, London serves as the first point of contact for all visitors and customers, setting a professional tone and creating a positive first impression of the company. This role requires handling various enquiries from customers and employees while maintaining a high standard of professionalism and security. As the primary point of coordination for external offices, the Receptionist ensures a seamless operation, managing visitor access, appointments, and meeting preparation. Excellent communication skills, attention to detail, and the ability to work independently in a fast-paced environment are essential.


Key Responsibilities:

  • Provide a warm, professional, and welcoming service to both internal and external customers and guests, ensuring a high standard of customer service.
  • Oversee the switchboard operation, including voicemail and contact information management.
  • Administer and maintain the office security badge system, ensuring badges are issued and collected as required.
  • Verify visitor IDs and documents for security clearance, ensuring compliance with safety procedures.
  • Manage the incoming and outgoing mail, including distributing internal mail and coordinating courier services.
  • Handle office deliveries, ensuring proper distribution within the building.
  • Arrange taxis for employees and visitors as needed.
  • Maintain the reception area, conference rooms, and pantry kitchen, ensuring all spaces remain neat and presentable at all times.
  • Schedule meetings and appointments using Microsoft Outlook, proactively preparing for each meeting.
  • Order catering (breakfasts, lunches) for meetings and events as required.
  • Prepare meeting rooms in advance for the following day’s appointments.
  • Perform monthly security badge checks and ensure badges are collected on a daily basis.


Required Skills, Qualifications, and Experience:

  • Confident and assertive communication with individuals at all levels, including staff, visitors, and VIPs.
  • Ability to create a welcoming and professional atmosphere at all times.
  • Proficient in Microsoft Office applications and database management.
  • Strong administrative, organisational, and time management skills.
  • Excellent communication abilities, both verbal and written.
  • Familiarity with health and safety protocols in the workplace.
  • A team player, able to collaborate and seek support from internal departments when necessary.
  • Capable of managing multiple tasks simultaneously while maintaining composure under pressure.
  • Proactive in anticipating needs and staying ahead of demands.
  • Comfortable working independently, managing a busy reception area.
  • Flexible and adaptable to changing priorities and situations.

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