ServiceNow Developer

2 weeks ago

Chatham UK, Kent, United Kingdom Intec Select Full time

ServiceNow Developer


Our trusted partner, a FTSE 250 financial services corporation is currently recruiting a ServiceNow Developer who has a strong background in software development including service integration (API’s, Web Services, REST, SOAP etc.) as our client evolves into new ways of working. This is an exciting role, where you will play a key part in designing / configuring new and existing environments as our client moves into a cloud focused environment. Our client is looking to pay basic salary of £57,000 to £67,000 + 15% bonus + excellent corporate benefits to be based in Chatham or Wolverhampton on a hybrid basis.


The ServiceNow Developer will be responsible for designing, developing, and implementing solutions based on ServiceNow technologies. The role will work closely with the Service Now manager and be responsible for identifying business requirements and creating technical solutions that enhance the service provision provided to the business.


Core responsibilities:

  • Troubleshoot bugs, fix defects, and support users of applications developed by the enterprise application development team.
  • Perform code reviews to ensure that the quality bar is being met with regard to coding standards, integration, extensibility, and security.
  • Assist in maintaining detailed documentation of application design and code generation techniques used to train other developers on ServiceNow system software.
  • Developing, installing, and troubleshooting ServiceNow applications;
  • Integrating Service Now with other programs;
  • Learning about the latest developments in one or more aspects of computer programming
  • Training, documentation, and support;
  • Ensuring that the software behaves as designed by testing it for bugs and performance during all stages of the development process.
  • Developing service portal and service catalogue
  • Developing opportunities to orchestrate workflows
  • Working with process managers to fully understand business functionality, pain points and identify areas to improve
  • Manage the cycle of customisations between the instances of service now


Experience requirements:

  • Robust previous experience in ServiceNow automation development OR Technical work on ServiceNow design and implementation is essential
  • Robust previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential
  • Robust previous experience or equivalent qualification in Service Now ITSM & ITOM is essential
  • The ability to coach or mentor junior team members is essential
  • A strong background in key technologies relevant to service integration include: API’s, SSO, SAML, SSL, Web services, LDAP, JDBC, REST, SCP and FTPS is desirable
  • Experience of IT methodologies and processes such as ITIL, agile, scrum, DevOps, change/release management is desirable
  • Extensive implementation of core processes, Incident, Problem, Change, Service Catalogue, Request & CMDB is desirable
  • Service Now System Admin Certification is desirable
  • Service Now Implementation Certification is desirable
  • ITIL V3 or V4 Foundation is desirable

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