Incident Manager

3 weeks ago


UK, UK, United Kingdom ALOIS Solutions Full time

Job Title: IT Incident & Problem Manager

Location: Havant, PO9 1QH, UK

Type: Contract – Inside IR35

Duration: 1 Year (Further Extendable)


Job Description:


Required skills:

English language to CEFR C1 or above

About 5 years’ technical experience.

Experienced in chairing Major Incident / Root Cause Analysis calls, coordinating workstreams with global teams/vendors.

Excellent knowledge/experience of IT Incident and Problem Management.

Experienced in creating communications, tailored for a wide audience.

Expert in the use of Service Management processes and best practice such as ITIL; qualified to ITIL Foundation level (minimum).

Supplier management experience gained in an outsource or SIAM partnership.

Stakeholder management experience (preferably in a multi-customer scenario).

Experienced in the use of ServiceNow.

Experienced across a broad range of IT services and disciplines

Experience of working in IT at a leadership level with strong leadership experience in IT Service Management



  • UK, UK, United Kingdom DGH Recruitment Full time

    Major Incident Manager / Incident ManagerA fantastic opportunity has arisen for a Major Incident Manager / Incident Manager to join our London based Global Law Firm on a permanent basis.Major Incident Manager / Incident ManagerSummary:The role is responsible for the oversight and management of our Incident and Problem Management processes and directly...


  • UK, UK, United Kingdom Adria Solutions Ltd Full time

    Major Incident ManagerOur client, a leading fintech company based in Manchester, seeks a Major Incident Manager. This role involves overseeing major incident processes to ensure swift resolution and minimal business disruption. You'll be the keyal point of contact, coordinating responses and maintaining transparency throughout the incident lifecycle.Key...


  • UK, UK, United Kingdom Tomgandhi Consulting Ltd Full time

    Job Title: Incident Management Location: SouthamptonWorkplace type: HybridEmployment Type: ContractJob Description :As part of a UK-based 24x7 standby model, manage the resolution of Major, P1 and P2 Incidents by coordinating activities of all internal & external Service Providers in line with process requirements and commercial commitmentsChair bridge calls...

  • IT Incident

    3 weeks ago


    UK, UK, United Kingdom JSS ASSOCIATES Full time

    IT Incident & Problem ManagerSouthampton/PortsmouthRate: £350/day Inside IR35Essential Functional / Technical SkillsA minimum of 5 years’ technical or functional experience, some of it gained in other organisations Experienced in chairing Major Incident / RCA calls, coordinating workstreams with global teams/vendors.Excellent knowledge/experience of IT...


  • UK, UK, United Kingdom Provide Full time

    Cyber Incident Response Team Manager Hybrid – Twice a week in the office (Heathrow Airport)Up to £100,000 + up to 30% bonus + Benefits-------------------------------------------------------------------------------------Are you ready to tackle cyber threats head-on in a dynamic and high-stakes environment? Joining as a Cyber Incident Response Team Manager...

  • Delivery Manager

    3 days ago


    UK, UK, United Kingdom Infoplus Technologies UK Limited Full time

    Delivery Manager /Scrum Master – British /ILR Permanent roleWinnersh (fully onsite/hybrid)Service Delivery Operations: o Manage all service delivery operations by the defined scope of work. o Plan and execute shifts to accommodate spikes and troughs in service volumes. Technical Leadership: o Provide technical leadership and oversee the creation...


  • UK, UK, United Kingdom MBN Solutions Full time

    Cyber Security Operation Manager, £60-£79 DOE + BonusHybrid working 1-2 day a week in the Glasgow office , G5 postcode Permanent full time position, Monday–Friday, 8.30am - 5pmAbout the roleLead the team responsible for responding to security alerts, collaborating with subject matter experts and users to address these issues, and managing system...


  • UK, UK, United Kingdom Blackfield Associates Full time

    Vacancy: Senior Manager, IT Services OperationsLocation: StevenageJob SummaryThe Senior Manager, IT Services Operations will lead the IT service desk, ensuring effective delivery through third-party providers and onsite technicians. This role focuses on maintaining SLAs, ensuring quality, and driving customer satisfaction by managing incidents, requests,...


  • UK, UK, United Kingdom Synapri Full time

    Sector: Public Sector / Government / Defence Job Title: Security Operations Manger (DV Clearance)Type: ContractorDuration: 12-18 monthsLocation: South West England (Reading, Corsham, Bristol) Your main responsibilities will be: •Support the transition of a SOC to support new systems and services by provid-ing expert security guidance and application of...


  • UK, UK, United Kingdom Synapri Full time

    Job Title: Security Operations Manger (DV Clearance)Type: ContractorDuration: 12-18 monthsLocation: South West England (Reading, Corsham, Bristol)Sector: Public Sector / Government / Defence Your main responsibilities will be:•Support the transition of a SOC to support new systems and services by providing expert security guidance and application of best...


  • UK, UK, United Kingdom McCabe & Barton Full time

    Our client is a leading, innovative, international data centre services provider, who offer colocation and cloud services to diverse businesses and hyperscalers globally. Sustainability is at the heart of their business, with the majority of their operations powered by renewable energy.They are growing rapidly and are now looking to hire an experienced...

  • Engineering Manager

    2 weeks ago


    UK, UK, United Kingdom LexisNexis Intellectual Property Solutions Full time

    Engineering Manager Are you an experienced manager with extensive software engineering experience? Would you like to join our great reliability engineering team? About our TeamAt LexisNexis Intellectual Property (LNIP), our mission is to bring clarity to innovation by delivering better outcomes to the innovation community. We help innovators make more...

  • Problem Manager

    3 days ago


    UK, UK, United Kingdom Apply Recruitment Full time

    Problem Manager (ITIL) required for this enterprise scale business - with both technical and non-technical users - paying up to £55k to 60k + Excellent Pension + BenefitsThis is a hybrid role, more than comfortable with remote working, however you will need to be able to get to Birmingham on a roughly twice-a-month basis in order to meet with leaders and...

  • HSE Manager

    3 weeks ago


    UK, UK, United Kingdom Zachary Daniels Full time

    My client is currently looking to recruit an experienced HSE Manager to join their site in South Lanarkshire.You will be working with a successful manufacturer, that have a culture on site that is results-driven with a strong focus on continuous improvement. The company is well established, financial stable and have earned a reputation as an excellent...

  • Operations Manager

    3 weeks ago


    UK, UK, United Kingdom M Group Services Limited TA Magdalene Limited Full time

    We are on the lookout for a dedicated Operations Manager to join our team and take charge of ensuring top-notch service delivery to our valued customers. Responsibilities include leadingwork streams on large customer operations, primary customer operational relationships, Vulnerability Management, Incident Management Performance and escalation.Location -...


  • UK, UK, United Kingdom Computappoint Full time

    Senior ITSM Consultant - £77k (ITIL v.3 or v.4, ServiceNow, Change Management) - London - 2-3 days onsite per week (Portsmouth or London Locations)Key Skills: ITIL, ITSM, Service Management Lifecycle, Incident, Problem and Change management, Vendor RiskThis is a fantastic opportunity to join our key client who require the services of a Senior ITSM...


  • UK, UK, United Kingdom Dentro Talent Full time

    Security Operations Manager - SecOps - Remote Working - Opportunity to build something - £60-80,000 per annumDentro Taletn have been engaged by a business that are in the process of bringing a number of disparate systems and ways of working together and they are looking for a Security Operations Manager to be a part of the Security leadership team.The SOC...


  • UK, UK, United Kingdom Dentro Talent Full time

    Security Operations Manager - SecOps - Remote Working - Opportunity to build something - £60-80,000 per annumDentro Talent have been engaged by a business that are in the process of bringing a number of disparate systems and ways of working together and they are looking for a Security Operations Manager to be a part of the Security leadership team.The SOC...


  • UK, UK, United Kingdom Apollo Solutions Full time

    Site Reliability Platform Engineering ManagerLondonHybrid - 2 days per week onsiteSalary: Up to £120kExcellent Benefits + 30% Bonus + Stock OptionsMy client Global Financial Services Client is looking for a Site Reliability Platform Engineering Manager to lead their team to focus on keeping their services running, while simultaneously supporting programme...

  • Regional SHEQ Manager

    2 weeks ago


    UK, UK, United Kingdom OCU Full time

    Due to our continued growth, OCU Group now has an exciting new opportunity for an experienced Regional SHEQ Manager to join our team. The purpose of the role is to support effective SHEQ delivery within the region, ensuring all projects are meeting the company and client expectations. Working closely with the operational management in their endeavours to...