Customer Quality Engineer

3 days ago


Greater Manchester UK, Greater Manchester, United Kingdom IC Resources Full time

My client is a forward-thinking global manufacturer of semiconductor products. They are now seeking their next Customer Quality Engineer to advocate for our clients across Europe, ensuring top-notch quality and reliability.


Key Responsibilities for the Customer Quality Engineer:


  • Manage and resolve customer claims efficiently, from initial containment to final resolution.
  • Act as a technical liaison between customers and internal teams, providing ongoing support and updates.
  • Lead customer audits and site visits, and address packaging-related quality issues.
  • Ensure compliance with customer and internal quality standards, and manage non-conforming materials.


Key Requirements for the Customer Quality Engineer:


  • Degree in semiconductor manufacturing, engineering, or a related field.
  • Knowledge of semiconductor products, qualification processes, and quality standards (e.g., JEDEC, ISO 9001).
  • Strong problem-solving skills and customer service focus.
  • Excellent English communication skills; additional languages like German or Mandarin are a plus.


In return, they can offer a package of £40k-£50k plus some fantastic benefits.


If you fit the requirements and would like to apply for this Customer Quality Engineer opportunity, contact Ammar.



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