Progression and Student Success Coach

2 weeks ago

Leeds, West Yorkshire, United Kingdom Study Group UK Ltd Full time

Location: Leeds, Leeds International Study Centre

Contract Type: Full time, permanent (37.5 hours per week)

Salary: £23,400 per annum

Leeds International Study Centre and its programmes are provided by Study Group in collaboration with the University of Leeds and Leeds Beckett University. You will be part of the Progression team, as part of the wider Student Support Team at the Leeds International Study Centre working with the existing Progression and Student Success Coaches as a personal tutor and supporting progression needs of students. You will need to be highly organised, with strong ICT skills and a background in student support, ideally with international students.

ABOUT THE ROLE

  • Acting as a PASS Coach/Personal Tutor delivering weekly Progression and Student Success (PASS) tutorials to your tutor groups
  • To design and create learning materials around study skills, welfare topics and employability for Progression and Student Success tutorials.
  • To provide 1:1 personal and professional development coaching with students to help them succeed.
  • To monitor and support interventions for academic engagement and attendance.
  • To track student performance, support in the Mitigating Circumstances procedure and ensure progression records are maintained.
  • To monitor, track and provide reports on student destinations and assist students in finding alternative choices where they do not meet their progression requirements.
  • To provide and monitor wellbeing support to students, collaborating with the Welfare and Learning Support team where appropriate.
  • Assist in monitoring any Agreed Support Plans for students.
  • To assist in organising and delivering student induction, to ensure a smooth transition to UK study for students
  • To assist the Engagement and Transition team in enrichment events and university transition activities.
  • To deal with general student queries - face to face, by email and phone
  • To foster productive relationships with internal and external stakeholders

EXPERIENCE REQUIRED

  • Level 3 Qualification (or equivalent experience)
  • Experience of providing advice and guidance to students or clients
  • Experience of working cooperatively with and motivating others
  • Experience of working with students or clients for whom English is a second language or from an international background
  • Experience of creating materials for delivery
  • Experience of delivering workshops or classes
  • Knowledge of higher education systems
  • The ability to diversify communication and support to individuals based on their needs and cultural background
  • High level communication skills with an ability to communicate with key stakeholders including students in a professional and helpful manner

ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

ORGANISATIONAL COMPLIANCE

Study Group is proud of its high standards in safeguarding?and recognises?its importance in enabling the best possible student experience and outcomes. For?successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.

We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely.

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