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Inside Sales Representative

4 months ago

Airdrie Scotland, North Lanarkshire, United Kingdom MKM Building Supplies Full time

Internal Sales Specialist

In this position, you will play a key role in the sale of our full range of building supplies products therefore previous sales experience in a similar role within a builder’s merchant environment is preferred.

Responsibilities and Duties

Providing quotations for customers

Dealing with customers both face to face and over the telephone

Giving excellent customer service and sound product advice

Taking a proactive approach to building product sales, using every opportunity to make or increase a sale.

Use a customer relationship management system (CRM) holding a portfolio of 50 + customers

Generate new business with existing and new customers

Upsell and gap analysis on existing customers

Cold calling

Lead qualifying

Quote follow up

Qualifications and Skills

Motivated, energetic, enthusiastic, self-driven, positive attitude

Sound building supplies knowledge is required

Previous sales experience in a builder’s merchant environment is a necessity

Confident dealing with customers

The ability to build great customer relationships

A good telephone manner, excellent communication and interpersonal skill

Computer literate.

Benefits

A competitive pay package

Generous discretionary bonus scheme

Substantial staff discounts

Training and development opportunities

Holiday scheme which rewards length of service

  • discounts
  • pension scheme
  • Planning Support
  • to work scheme
  • parking
  • Maternity
  • Paternity
  • Employee Discount
  • Assistance Programme
  • Health Support


This role will involve working alternate Saturday mornings.


MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 127 branches and over 3000 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey