Sales Associate

2 months ago


Street UK, Somerset, United Kingdom Moss Full time

About Us: 16 Hours

Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.


Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.


Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.


Purpose of the Role:

You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.


Key Responsibilities:

  • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
  • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
  • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
  • You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
  • You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
  • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.


What You'll Need to Succeed:

Technical:

  • Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
  • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.


About You:

  • Reflects the aesthetic of Moss through personal style and presentation.
  • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
  • Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
  • Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.


Rewards & Benefits:


  • Employee Discount: 70% discount across all our stores.
  • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
  • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
  • Season Ticket Loan: Financial support for commuting.
  • Cycle to Work Scheme: Encouraging eco-friendly travel.
  • Discounted Gym Membership with PureGym: Promoting physical health and fitness.
  • Life Insurance: Providing peace of mind for colleagues.
  • Ongoing Development: Tailored to suit your career ambitions from day one.
  • Access to Moss Learning: An online learning platform for skill enhancement.
  • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
  • New Baby Gift: Celebrating important personal milestones of colleagues.




If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn



  • UK, UK, United Kingdom Sales & Marketing Full time

    Job: Sales and Marketing AssociateLocation: Manchester, Greater Manchester, United KingdomJob Type: Full-timeAbout Us: We are a sales and marketing firm that operates with some of the biggest brands in the UK, within varied sectors such as telecommunications, gas and electricity, and security alarms systems, and many more! Greenhouse is seeking driven...

  • Sales Associate

    5 months ago


    Street, United Kingdom Skechers Full time

    **Company Description** Skechers, Headquartered in Southern California is a Comfort Technology Company that has spent more than 30 years helping people everywhere look and feel good. From our diverse footwear, we also offer a growing range of apparel and accessories. Developing comfort technologies is at the foundation of all that we do; delivering...

  • Sales Associate

    6 months ago


    Street, United Kingdom Skechers Full time

    **Company Description** Skechers, Headquartered in Southern California is a Comfort Technology Company that has spent more than 30 years helping people everywhere look and feel good. From our diverse footwear, we also offer a growing range of apparel and accessories. Developing comfort technologies is at the foundation of all that we do; delivering...

  • Sales Associate

    5 months ago


    Street, United Kingdom Sunglass Hut Full time

    **SALES ASSOCIATE** Being part of **EssilorLuxottica** means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”. With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model,...

  • Sales Associate

    5 months ago


    Street, United Kingdom Sunglass Hut Full time

    **Sales Associate** **Sunglass Hut** is a global leader in the sale of premium sunglasses with over 600 stores in EMEA. We are home to some of the world’s best brands including **Ray Ban, Oakley, Chanel, Prada, Dolce & Gabbana, and Bvlgari.** Sunglass Hut is also part of something bigger; EssilorLuxottica’s global family, with a high-performance...

  • Sales Associate

    2 weeks ago


    UK, UK, United Kingdom Longchamp Full time

    Job DescriptionTitle: Sales AssociateReports To: Store ManagerThe BrandBased in Paris, Longchamp is first and foremost a large, optimistic and independent family business with an international reputation.Joining Longchamp means taking part in the creation and distribution of fashion and leather goods that are both fair and beautiful and the result of...

  • Luxury Sales Associate

    3 months ago


    UK, UK, United Kingdom 360 Talent Full time

    Luxury Retail Sales Associate -Central LondonJoin us as a Luxury Sales Specialist, where you will deliver exceptional customer experiences in a prestigious retail setting. Your primary role involves providing personalized service, showcasing deep knowledge of luxury brands, and achieving sales goals. You'll represent the brand, offering expert guidance...


  • London, UK, UK, United Kingdom Leica Camera Ltd Full time

    The Sales Associate is the face of Leica and delivers the Leica brand experience to prospective and existing Leica customers. They have a passion for selling and provide exceptional levels of customer service. They have exceptional product knowledge and can build lasting customer relationships that result in repeat business and increased revenue. Leica Sales...

  • Business Associate

    5 months ago


    Turkey Street, United Kingdom DHUMALL SDN. BHD. Full time

    **Business Associate / Marketing Associate** DHUMALL SDN. BHD. Malaysia Full Time **Working Area**: Algeria, Serbia, Estonia, Bulgaria, Romania, Hungary, Turkey, Greece, Argentina, Mexico, Peru, Colombia, South Africa, Uzbekistan, Kazakhstan, Poland, Czechia, Egypt **Business Associate / Marketing Associate** **Responsibilities**: - Build and maintain...

  • Sales Associate

    5 months ago


    Oxford Street, United Kingdom Luxottica Full time

    **Sales Associate** Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”. With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model,...


  • UK, UK, United Kingdom Strategic Business Alliance Ltd Full time

    We are an Australian firm looking to expand our footprint in the UK. As part of this initiative, we are looking to appoint a Commission Sales Associate in the UK. We provide legal and business process outsourcing services to law firms, accounting firms and general businesses in various industry sectors. Our current footprint is in all states of Australia and...


  • London, UK, UK, United Kingdom SilverTide Full time

    SilverTide looking for talented associates with a few years of financial sales-side experience to join our Hedge Fund Sales team based right by Bank Station. This full-time, on-site role offers significant career growth opportunities. You'll start by working closely with experienced salespeople, receiving comprehensive training and support. Our goal is...

  • Licensing Associate

    2 weeks ago


    UK, UK, United Kingdom Clifton Search Full time

    Licensing Associate- In House- BristolOur client is a society publisher with the perfect blend of a not-for-profit purpose and a commercial perspective. We have an exciting opportunity for an experienced Licensing Associate to join the team based in Bristol. The Licensing Associate will be responsible for performing sales licensing and negotiation activity...

  • Sales Associate

    4 weeks ago


    Chester-le-Street, Durham, United Kingdom NEXT Full time

    About the Role:To be a successful Sales Team Member, you will:Offer fast and friendly service at all times, helping our customers to find the perfect productsShare your passion and knowledge about our amazing productsWork in all areas of the store, including sales floors, stockrooms and processing deliveriesTake control of your own developmentWe'll offer...


  • UK, UK, United Kingdom Helix Medical Recruitment Ltd Full time

    As a graduate Medical Sales Associate for a leading Orthopaedics medical device company, you’ll support surgeons and business growth in the East & West Midlands.Collaborate with senior medical sales colleagues to create, deliver and achieve the business plan to maintain and grow accounts and ensure customer satisfaction. Build and manage relationships with...


  • UK, UK, United Kingdom Helix Medical Recruitment Ltd Full time

    As a graduate Medical Sales Associate for a leading Orthopaedics medical device company, you’ll support surgeons and business growth in Southwest England.Collaborate with senior medical sales colleagues to create, deliver and achieve the business plan to maintain and grow accounts and ensure customer satisfaction.Build and manage relationships with key...

  • Retail Sales Associate

    6 months ago


    Chester-le-Street, United Kingdom Leisure World Group Limited Full time

    Full-Time/Part-Time Job Summary Leisure World Group is seeking enthusiastic and customer-focused Retail Sales Associates to join our team at our Tyneside (Birtley) store. As a Sales Associate, you will play a vital role in delivering an exceptional shopping experience for our customers, helping them explore our range of outdoor living products, offering...

  • Associate Solicitor

    2 months ago


    UK, UK, United Kingdom Beaumont Legal Recruitment Full time

    Associate/Senior Associate - Residential Conveyancing Solicitor.5+pqe - C£65K - £70k DOE + Excellent Benefits package.Kirkwall, Orkney – Hybrid or Remote. A truly unique career opportunity for an experienced Residential Solicitor to join one of Orkney’s largest, respected and established firms.Due to continued business growth our client is actively...


  • Street, United Kingdom SNDL Full time

    Job Title Part-Time Sales Associate, Ace Liquor 18th Street Job Description About SNDL SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis...


  • Street, United Kingdom SNDL Full time

    Job Title Part-Time Sales Associate, Ace Liquor 18th Street - Job Description About SNDL SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis...