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Apprentice Hospitality Team Member

2 months ago

Esher KT, Esher, United Kingdom Compass Group UK & I - Apprenticeship Program Careers Full time
Job Title: Apprentice Hospitality Team Member

Salary: £ 27,039 Annually

Location: Sandown Park Racecourse, Portsmouth Road, Esher, KT10 9AJ

Hours/working pattern: 40 Hours per week 5 out of 7 days a week

You do not need to have any experience to apply for this vacancy as full training will be provided as part of the Apprenticeship

On completion of the Apprenticeship you will achieve the L2 Hospitality Team Member Apprenticeship and become a qualified Hospitality Team Member.

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional hospitality experience to customers and clients

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

General Duties:

• To deal with customer requests promptly and politely

• Listen to customer comments and deal with them as appropriate or pass on to a more senior member of staff to ensure prompt follow up action is taken

• Motivate and deliver exceptional customer service in a premium environment as a role model to the wider team

• Have knowledge of suites products and be able to advise the customer in a professional and helpful manner

• Share best practice across units and strive in the achievement of total customer satisfaction

• Support supervisors

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

This Apprentice vacancy is based at one of our Levy UK + Ireland Sites, Levy UK + Ireland is the sports and hospitality sector of Compass Group UK and Ireland. It is the market leader in the provision of legendary food and drink experiences at some of the UK’s most significant sporting, arena, and leisure venues.

Through strong client partnerships, Levy UK + Ireland creates bespoke food concepts, service standards and pioneering design, implementing a guest-first approach and ongoing innovation at each venue. With a company-wide passion for food, Levy UK + Ireland creates menus and food experiences that feature fantastic seasonal dishes, with a strong focus on British ingredients.

As well as providing tailor-made concepts for its clients, Levy UK + Ireland also delivers corporate hospitality, event catering, venue sourcing and support services, through its portfolio of businesses. These include Keith Prowse, Payne and Gunter, and Lime Venue Portfolio.