Head of Policy Wordings

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings

1

What Is the Opportunity?

Travelers has big ambitions We are looking for a qualified lawyer to be responsible for the production and maintenance of Travelers’ wordings across Bond and Speciality. Using your previous coverage, litigation or wordings experience you will design and implement a framework for wording portfolio management which encompasses assessment, analysis, completion and strategic maintenance and innovation of Travelers wordings. You will ensure that the suite of policy wordings are contemporary, market leading and, at all times, customer centric. In this role you will work alongside product leads, distribution, legal, claim, underwriting, compliance and IT functions as part of the assessment, recommendation and implementation process for updating coverage in response to identified trends, legislation and regulations.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

This role is eligible for a £2,500 new joiner bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus.

What Will You Do?

• Advise, manage and support policy wording development and control, across all lines of business ensuring that Travelers’ model wordings are regularly reviewed, legally compliant and remain robust, relevant, accurately drafted and customer centric.
• Ensure consistent drafting conventions and version control for all Travelers Europe model wordings and maintain oversight, control and acceptability (to TRV) on Broker/MGA/DUA wordings.
• Ensure forms for certain segments of trade are compliant with appropriate regulatory rules – e.g. Solicitors’/PFI/Contract Works minimum terms and conditions.
• Work with IT to ensure that systems support is available for Wording and Endorsement changes and that such work is executed within agreed time frames.This includes overseeing testing, and entering wordings and clauses into IT applications.
• Investigate and advise on general coverage matters – e.g. Insurance Act; Brexit continuity clauses etc and work with Legal and Compliance to update the business (& ensure the wordings & UW guidance is up to date) on any regulatory, legislative or case law developments that impact underwriting. Lead the drafting of resultant language and underwriting guidance.
• Liaise with US colleagues in respect of emerging issues, corporate underwriting stance, coverage and product development.
• Design, build and populate a library for all agreed coverages (to include TRV own and TP policy forms).
• Manage workloads within the wordings team to ensure priorities are dealt with in a timely manner.
• Ensure that project plans are in place and accurately recorded, maintained and achieved, relating to all policy development.
• Deliver ‘technical wording’ training to underwriters on an ongoing basis in conjunction with and support of Distribution.
• Ensure commonality where appropriate, between the monoline products and any other associated propositions where those mono line products have been incorporated.
• Maintain the Travelers Europe Wording compendium.
• Represent TRV with ABI, LMA, CII, BIBA and AIRMIC at policy wording forums and ensure that trends identified by this group are taken to TRV and appropriate stakeholders are engaged.
• As an employee you are expected to act in an ethical manner at all times. You will ensure you understand all compliance and regulatory requirements for your role by completing all necessary training and certifications.
• As an employee we expect your actions and outcomes will at all times meet local regulatory and supervisory approaches to ensure fair treatment of our customers. You will ensure you keep adequate records of all transactions undertaken with customers, brokers and all other parties.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Educated to degree or equivalent standard preferred.
• Thorough knowledge of London or Company insurance market preferably with some in-house experience working within the Company or Lloyd’s market including the London Market Association and the Non Marine Association and MRC structures.
• Awareness of Delegated Authority/ Consortia structure Minimum Standards required.
• Expert level market wording knowledge in at least one line of business and good knowledge in all other lines of business.
• Research and analysis – Proven research, analytical and drafting skills with the ability to deliver coverage analysis and provision of legal advice on complex underwriting matters.
• Project management and excellent organisational skills.
• Communication and interpersonal skills – capable of providing precise and focused advice for senior management and stakeholders and able to influence these parties accordingly and lead the collaboration within a matrix organisation.
• Legal – Experience in policy drafting.
• Delegation – Able to delegate effectively within a matrix organisation.
• Instructor/Coach/Teacher: Able to develop others, within both matrix and team, to build technical knowledge within TRV and succession in own role.
• Negotiation – Able to collaborate, influence and achieve final decisions relating to both timing and content of any wording refresh/launch/production.

What is a Must Have?

• Comprehensive knowledge of Property, Liability and Financial Lines Business (Professional Indemnity, Directors & Officers and Financial Institutions) coverage required.
• Ability to draft wordings and able to converse with and understand the requirements around broker wordings and their expectations.
• Experience of managing a team and ability to manage stakeholders.

What Is in It for You?

• Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
• Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan (“GPPP”). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%.
• Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
• Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you’re eligible for five free counseling sessions with a licensed therapist.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

What Is in It for You?

• Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
• Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
• Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
• Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

Employment Practices

• Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
• If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
• Travelers reserves the right to fill this position at a level above or below the level included in this posting.