Senior Lettings Manager
3 days ago
We are looking for a Senior Lettings Manager to join the team to manage the department and expand its growing portfolio. The ideal candidate will be experienced within a Lettings Manager role working in a well known Real Estate agency and has the ambition to join a fast growing start-up and continue to grow the department.
DUTIES:
- Increasing growth of lettings business
- Establishing strong relationships with Landlords and new applicants
- Negotiating the let of residential property for both short & long let
- Advertising the properties and qualifying applicants
- Arranging and attending viewings
- Negotiating tenancy agreements
- Managing and overseeing the allocated property portfolio
- Ensure all rent is collected on time in collaboration with Finance department
- Handling Complaints and emergencies dealing with maintenance requests, noise complaints and have the necessary contacts to handle emergency situations
- Handling the move-outs inspecting the property, checking for damages and determining what portion of the security deposit will be returned to the tenant
- Updating and maintaining Property Management Software
- Manage the property portfolio of long lettings
- Liaise with Landlords and Tenants of our property portfolio
- Manage all potential tenant enquiries and phone calls and arrange viewings
- Make use of our CRM to track tenant data to support on the internal reporting process
- Obtain offers from tenants and liaise with landlords, negotiate the offer to get the client the best possible deal
- Process tenancies from enquiry to move in and manage tenant journey
- Support Property Management in arranging maintenance works and liaising with tenants
- Assist with creating property adverts on property portals
- Assist with compliance across all tenancies
REQUIREMENTS:
- 5+ years’ experience in residential lettings
- Preferably be ARLA Qualified (or interested in taking the exams)
- Ability to work with minimal supervision
- Strong interpersonal skills
- Enhanced negotiation abilities
BENEFITS:
- Join an exciting industry and a fast-growing start-up
- Day off on the week of your birthday
- Additional day of annual leave for every year in service starting with 31 days (inclusive of bank holidays, increasing up to a maximum of 35 days)
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