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Senior IT Support Engineer
1 week ago
Senior/ Lead IT Support Engineer - Luton (on-site) - £45-50k **December start
We are currently looking for an experienced Senior IT Support Engineer to join one of the UK's fastest growing Software companies. A business that has built it's reputation on the back of developing and implementing training and coaching software for organisations across the UK and Europe
Due to significant growth, they are now looking to expand their teams with a new vision towards their support structure. This role will be embedded into their main teams - It's a position where progression will be talked about from day-1 and enables you to have the freedom of structure.
The role will be to provide both hardware and software support to their existing customers plus helping manage and lead their current IT support teams located within the UK. It will also include speaking directory to the Senior Management of multiple organisations providing guidance on their services and advice on how to improve team structures
The start date for this role will be in December
The role
- Leading/ mentoring a team of IT support Engineers based remotely and on-site
- Escallation point for ALL major incidents
- Assisting with the sales team regarding technical requests
- Provide technical assistance and support with both hardware and software related enquiries
What we're looking for
- 2+ years' experience managing/supervising an IT support team
- Experience with education IT systems (preffered)
- Ability to travel locally around Luton
The company and it's benefits
- SMART business with a great developing team
- Progression opportunities and career plan from day-1
- Ongoing training and tailored development
- Great annual leave structure
- All tools provided
This would be a great role for someone looking for a role that enables quick growth. You'll have a training and development plan from day-1 and the ability to grow your career in the direction that you want to.
If this sounds like you, apply and we'll be in touch
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