Quality Assurance Executive

4 weeks ago


Watford, Hertfordshire, United Kingdom HEATH CRAWFORD Full time

Quality Assurance Executive

Opportunity for an administrator with outstanding attention to detail to join a friendly, professional, successful team at a well-established independent insurance brokerage based in Watford, Hertfordshire. Heath Crawford provide essential advice to small and medium sized business and private clients enabling 80% of clients to save money on their insurance with our advice.

Responsibilities

  • Reviewing compliance calls made to clients from advisers to ensure all correct information was provided to the client at point of sale.
  • Asking advisers to rectify errors and omissions.
  • Downloading reports from CRM.
  • Checking quotes issued to client match what has been promised.
  • Answer phone in a professional manner, take messages and pass them on to Account Manager.

The ideal candidate will have a strong work ethic, be well-organised, have excellent communication skills and strong attention to detail. They will have a positive attitude and enjoy working to deadlines.

• Working hours: 9am - 5:30pm, Monday - Friday.• Bonus (historically 15% of salary paid as bonus quarterly) based onbusiness performance.• Once probation passed, company-funded Private Medical Insurance & Dental Insurance.



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