IT Deskside Support Engineer
1 week ago
PFH Technology are looking for a Deskside Support Engineer to join our client’s growing team in Belfast.
Objective: Provide hands on end user support, administration, installation and issue resolution for onsite for our client. This is an excellent opportunity for a motivated individual to further their career and gain experience working in a fast-moving team.
The role:
- Providing 2nd level Deskside support onsite
- Monitor and manage Deskside ticket queues
- Resolve incidents within the agreed Customer SLA with high focus on obtaining an excellent customer satisfaction rating.
- Effectively diagnosis & troubleshooting of customer devices (Win10\Office 365)
- Build and re-image customer devices through SCCM.
- Troubleshooting hardware /software/ network connectivity issues.
- Management of local customer assets
- Determine proper escalation path for non-resolved issues.
- Participate in and contribute to a dynamic IT team.
- Provide ah-hoc support for on-going projects at the request of your manager
Skills & Attributes;
- Minimum of 2 years' experience in deskside support in a corporate IT environment.
- Technical certifications in IT desirable.
- Strong Window deskside support experience - supporting Windows 10.
- Strong knowledge of MS Office/Teams/SharePoint/Bitlocker.
- PC / Laptop hardware configuration and troubleshooting.
- AD / TCP/IP Network knowledge.
- The ability to work on your own initiative and be a self-starter.
- Proven planning and organisational skills.
- Exceptional problem solving and troubleshooting skills.
- The willingness and ability to work co-operatively with others as part of a team.
- Good interpersonal and communication skills.
- Customer focused with excellent telephone manner.
PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.
-
Principal Software Engineer
4 weeks ago
Belfast, Northern Ireland, Northern Ireland, United Kingdom IT Search and Selection Full timeIoT product… a bootstrapped, Belfast HQ’d SAAS company hiring a new team of engineers. Principal Software EngineerBelfast (Hybrid)£80K - £100K p/a + equity, health insurance, pension etcThis will be the first hire on the team… they have a successful product already in operation (development outsourced), now moving the engineering function in-house....
-
Technical Lead
4 weeks ago
Belfast, Northern Ireland, Northern Ireland, United Kingdom IT Search and Selection Full timeTechnical Lead (Progressing to Head of Engineering)Belfast (Hybrid – 2 days onsite)£90K - £100K p/a + health insurance, pension, stock options etcThis is one of Belfast’s most exciting early stage startups.. close to their series-A round of funding and planning to almost double their headcount next year.We’re ideally looking for an experienced lead...
-
Technical Support Engineer
4 weeks ago
Belfast, Northern Ireland, Northern Ireland, United Kingdom FBSPL Full timeTechnical Support EngineerTo install, configure, test, maintain and support Lava Group systemsResponsibilitiesInstall and implement new systems at customer sites, including hardware, software, cabling configuration and testing.Provide telephone, dial in and onsite support to customers as required.Work with the Project Manager to ensure the successful...
-
Technical Support Engineer
2 months ago
Belfast, Northern Ireland, Northern Ireland, United Kingdom Simple Scaling Full timeAs a key member of our Operations Team, you will be the front line of innovation—installing, configuring, and supporting cutting-edge systems that change lives. You’ll provide both on-site and remote technical support, ensuring that customer issues are resolved with precision and care. You’ll also play a vital role in the development of our future...
-
Drainage Engineer
3 weeks ago
Belfast, Northern Ireland, Northern Ireland, United Kingdom HAYS Full timeDrainage engineer, civil engineer, drainage design engineer Your new company Hays are working in partnership with a multidisciplinary consulting engineering practice that has been delivering expert advice to clients in all sectors of the economy for over 35 years. They are looking to hire a Drainage Engineer to be based in Belfast, Northern Ireland.With a...
-
Field Services Engineer
1 week ago
Belfast, Northern Ireland, Northern Ireland, United Kingdom Clarke Energy Full timeField Service Engineer – BelfastLocation: Clarke Energy LtdReports To: Area Service ManagerAre you a skilled engineer looking for an opportunity to showcase your expertise? Join Clarke Energy as a Field Service Engineer, where you’ll ensure the reliability and performance of our gas engines and related plant equipment.Job PurposeTo maximize the...
-
Service Engineer
1 month ago
Belfast, Northern Ireland, Northern Ireland, United Kingdom Damicor Full timeService Engineer (Electronics)Salary – Competitive + Shift allowable + Overtime + Medical + Life insurance + PensionLocation – BelfastA fantastic opportunity has arisen to work for an internationally recognised X-Ray manufacturing business based in the Dublin area.Skills required for the role of Service Engineer (Electronics)Provide effective, efficient,...
-
Service Engineer
4 weeks ago
Belfast, Northern Ireland, Northern Ireland, United Kingdom Damicor Full timeService Engineer (Electronics)Salary – £40,000 + Car Allowance + Overtime + Medical + Life insurance + PensionOTE £80,000Location – BelfastA fantastic opportunity has arisen to work for an internationally recognised X-Ray manufacturing business based in the Dublin area.Skills required for the role of Service Engineer (Electronics)Provide effective,...
-
Structural Design Engineer
4 months ago
Belfast, Northern Ireland, Northern Ireland, United Kingdom HAYS Full timeStructural Engineer, Civil engineer, Belfast, Northern Ireland Your new companyHays is working in partnership with a multidisciplinary consulting engineering practice that has been delivering expert advice to clients in all sectors of the economy for over 35 years. They are looking to hire a Structural Design Engineer to be based in Belfast, Northern...
-
Electrical Engineer
2 months ago
Belfast, Northern Ireland, Northern Ireland, United Kingdom ScaleX™ Talent Solutions Full timeWe are proud to be partnering with Lava Group, based in Belfast, who are looking to recruit an experienced Technical Support Engineer. Check out their WHY and more about this exciting opportunity.Our Purpose: At our core, we are dedicated to putting people at the forefront of technology. Our vision is bold: to transform the lives of 100 million individuals...
-
Senior Civil Engineer
3 months ago
Belfast, Northern Ireland, Northern Ireland, United Kingdom HAYS Full timeSenior Civil Engineer in Northern Ireland Your new companyHays are working in partnership with a prominent engineering consultancy based in Northern Ireland, seeking a Senior Civil Engineer to join their team. This role involves working on exciting new projects across Northern Ireland.The company’s services span both the private and public sectors,...
-
DevOps Engineer
4 weeks ago
Belfast, Northern Ireland, Northern Ireland, United Kingdom Anson McCade Full timeDevOps Engineer – Transform Digital Solutions with Our ClientAre you a skilled DevOps Engineer eager to tackle complex challenges and contribute to innovative digital solutions? Join our client’s dynamic team, where you’ll work collaboratively to drive business transformation through agile engineering at an internet scale.About the RoleAs a DevOps...
-
Senior / Principal Mechanical Engineer
2 months ago
Belfast, Northern Ireland, Northern Ireland, United Kingdom HAYS Full timeSenior/Principal Mechanical Engineer – Fortune 500 Global Engineering Consultancy - Belfast Your new company A Global Engineering and Technical Consultancy firm in Belfast is collaborating with Hays to hire a Senior / Principal Mechanical Engineer. You will be a member of a Fortune 500 firm and work with a worldwide team of almost 50,000 skilled...
-
Senior / Principal Electrical Engineer
2 months ago
Belfast, Northern Ireland, Northern Ireland, United Kingdom HAYS Full timeSenior/Principal Electrical Engineers – Fortune 500 Global Engineering Consultancy - Belfast Your new company A Global Engineering and Technical Consultancy firm in Belfast is collaborating with Hays to hire two Senior / Principal Electrical Engineers. You will be a member of a Fortune 500 firm and work with a worldwide team of almost 50,000 skilled...
-
Senior Structural Engineer
4 weeks ago
Belfast, Northern Ireland, Northern Ireland, United Kingdom Hunter Savage Full timeJob Title: Senior Structural EngineerLocation: BelfastSalary: £Negotiable DOEDescription:We are hiring on behalf of our client, a leading Insurance/Warranties company, for a Senior Structural Engineer to join their dynamic team in Belfast. This is an exceptional opportunity for a structural engineering professional to play a key role in delivering technical...
-
Senior DevOps Engineer
1 month ago
Belfast, Northern Ireland, Northern Ireland, United Kingdom MCS Group | Your Specialist Recruitment Consultancy Full timeMCS Group is proud to be working with an innovative, rapidly scaling technology organisation whose products are used globally across many industries in their search for a Senior DevOps Engineer. This is a fantastic opportunity for an experienced DevOps Engineer to join a successful team in a newly created position within their engineering division. Brilliant...
-
Associate Electrical Engineer
3 months ago
Belfast, Northern Ireland, Northern Ireland, United Kingdom HAYS Full timeAssociate Electrical Engineer – UK National Building Services Consultancy – Belfast - Hybrid Your new company Our client is an independent consultancy, providing sustainable environmental building services engineering throughout the UK and beyond. Operating across 6 offices, they are privileged to work with many and varied prestigious clients and...
-
Mechanical Engineer
2 months ago
Belfast, Northern Ireland, Northern Ireland, United Kingdom HAYS Full timeMechanical Engineer - Award Winning Building Services Consultancy - Belfast - Hybrid Your new company This Belfast based practice is one of the UK and Ireland’s leading Building Services and Sustainability Engineering Consultancies, providing sustainable, multidisciplined design services. Qualified Passivehaus and NZEB Designers who also provide...
-
Graduate Mechanical Building Services Engineer
3 months ago
Belfast, Northern Ireland, Northern Ireland, United Kingdom HAYS Full timeGraduate Mechanical Building Services Engineer - Award Winning Consultancy - Belfast - Hybrid Your new company This Belfast based award-winning consultancy provides services to the mechanical, electrical and public health engineering industry, focusing on project management, mechanical engineering, electrical engineering and sustainable design. This...
-
Site Reliability Engineer
4 weeks ago
Belfast, Northern Ireland, Northern Ireland, United Kingdom Hayward Hawk Full timeSENIOR SRE We are currently looking for a dedicated Site Reliability Engineer (SRE) to join my client's team.Job Description: As an SRE, you will manage the global AWS infrastructure, ensuring the seamless deployment and operation of new features and products. You will be an integral part of the on-call rotation, addressing application and service...