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Reception Team Member

3 months ago

Bristol, South West England, United Kingdom YHA Youth Hostel Association Careers Full time

Join Our Inclusive Team at YHA - Be a Part of Something Special

YHA Bristol Welcomes You to a Unique Place of Work

YHA Bristol are looking to recruit a Reception Team Member for 15+ hours per week

YHA Bristol is a former waterfront grain house which has been sympathetically restored to offer relaxed, well-appointed accommodation amongst city-centre surroundings, ideal for a cheap city break or weekend away. The hostel’s bustling bar and stylishly decorated reception area is a great place for friends to meet up. It complements the industrial feel to the building and embodies both the vibrancy and quirkiness of Bristol as a destination.

Our hostel offers an entirely distinctive workplace, far from the ordinary office setting. At YHA Bristol, we believe in valuing our team members and ensuring they have access to great perks:

  • Competitive hourly rate: We offer a pay of £11.44 (this role is flexible, 15+ hours per week, permanent contract)
  • Exclusive benefits: Enjoy access to YHA's staff discount and cashback portal, allowing you to save on your everyday purchases.
  • Free YHA Membership: Receive a complimentary YHA Membership each year.
  • Travel and adventure: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members.

There's a multitude of advantages to being part of the YHA team. To explore more about the benefits we offer, visit our YHA Jobs website today. Join us for a unique work experience and discover the YHA difference for yourself.

The Role: A Warm Welcome Awaits You

As a Reception Team Member, you'll play a pivotal role in creating memorable experiences for our guests. You'll find yourself at the heart of our mission, making everyone feel at home, regardless of their background or circumstances.

What You'll Be Doing

  • Sharing Local Insights: You'll be a local expert, offering tips and knowledge about the area to all our guests, ensuring everyone feels at ease and informed.
  • Leveraging Technology: Welcoming our guests with a smile, and ensuring their departure is as smooth as their arrival by utilising our systems for efficient guest check-ins and check-outs.
  • Responsive Communication: Handling queries by phone and email, providing support with a friendly and helpful demeanour.
  • Maintaining a Welcoming Space: Keeping our reception area tidy and inviting for everyone who walks through our doors.

What We Value

At YHA, we appreciate life experiences just as much as prior skills and knowledge. We're committed to offering a comprehensive induction, ongoing training, and personal development opportunities. While some positions may have additional skill requirements, we welcome applicants from all walks of life.

Your Strengths

Our roles are diverse, and we believe that diverse backgrounds make us stronger. Good communication skills and basic IT proficiency are beneficial. Above all, time keeping is key - we value your commitment to our shared goals.

Ready to Join Us?

If this opportunity resonates with you, we invite you to submit your CV and complete our brief application form. Feel free to attach a cover letter to further express your unique qualifications and experiences. If you require any assistance, our YHA Jobs website's contact page is available to support you.

Discover YHA

To explore the YHA charity, our unique culture, rich heritage, and more, please visit our jobs website. Our primary strategic priority is to make YHA accessible for all, an essential part of our charitable mission. We actively seek to build diverse teams and extend a warm welcome to applicants from all backgrounds. To find out more about this you can visit the EDI section of our website.

Learn More About Us

To gain a deeper understanding of what it's like to be a part of YHA, visit the 'Working for YHA' pages on our YHA Jobs website.

Join YHA, and let's embark on this incredible journey together. Your unique perspective and experiences are valuable assets to our inclusive community.

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

YHA Job Title - Team Member

Keywords: Hospitality Assistant, Team Member, Hospitality Team Member, Receptionist