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Residential Property

2 months ago

St Asaph Wales, Denbighshire, United Kingdom K & C Construction Ltd Full time

K&C Construction Ltd


Permanent


36 Hours per week


Monday - Friday


Competitive Salary: £23K - £26K


Closing Date: 16/10/2024


We are looking for a meticulous and organised individual with a passion for property management and customer service. We are a leading construction company with an expanding rental portfolio, and we’re looking for a Residential Property / Customer Care Coordinator to join our dynamic team in North Wales.


Benefits:

  • Car Allowance
  • Minimum 23 days holiday a year, with additional days accrued based on length of service
  • Life Cover
  • Pension Contribution
  • Training towards Rent Smart Wales certification if required


Key Responsibilities


  • Customer Care: Provide exceptional support to homeowners and tenants, addressing enquiries, concerns, and maintenance requests promptly and professionally.
  • Property Management: Oversee a diverse portfolio of residential properties, ensuring they are well-maintained and compliant with regulations.
  • Chasing & Follow-Ups: Efficiently chase up contractors, suppliers, and team members to ensure timely completion of tasks.
  • Rent Smart Wales: Although certification is desirable, it’s not essential. You will be responsible for keeping properties compliant with Rent Smart Wales and other housing standards.
  • Tenancy Management: Assist in managing tenancy agreements, renewals and inspections.
  • Organisational Excellence: Maintain meticulous records and ensure smooth communication between all stakeholders, including contractors, tenants, and homeowners.


Desirable Skills & Experience:


  • Strong organisational skills: Ability to manage multiple tasks and prioritise effectively.
  • Communication: Excellent interpersonal and written skills for dealing with customers, tenants, and contractors.
  • Attention to Detail: A meticulous eye for detail in coordinating maintenance, compliance, and tenant care.
  • Proactive Attitude: A self-starter with the ability to chase up on outstanding tasks and ensure swift resolutions.
  • Rent Smart Wales Certification: Desirable but not essential; training will be provided for the right candidate.
  • Experience: Previous experience in property management is essential while experience in customer service, or a related field is preferred.
  • Microsoft: Highly proficient in using all Microsoft packages
  • Full UK driving licence


If you are a motivated, detail-oriented professional who thrives in a fast-paced environment, we’d love to hear from you