Compliance Manager

5 days ago

UK, UK, United Kingdom Changing Social Full time

Changing Social: Empowering Your Digital Transformation Journey


At Changing Social, we are a leading Microsoft Modern Work Solutions Partner, dedicated to the people side of digital transformation. Our mission is to ensure that organisations and their people maximise the value of their Microsoft 365 investments, achieving their best work effortlessly and securely, whether from home or the office.


Founded in October 2018 by a former Microsoft CSM, Changing Social is headquartered in Bristol, England. Since our inception, we’ve delivered over 150 projects to some of the world’s most recognisable brands. Despite being a small organisation, we have big ambitions and have grown to over 50 employees with offices in Bristol, England, and Philadelphia, United States.


Join Us as a Compliance Manager


The Compliance Manager will be responsible for overseeing and managing all aspects of Changing Social’s compliance programs. This role involves ensuring the business meets regulatory requirements and industry standards, specifically focusing on legal obligations, data protection, contract management, and procurement processes.


The Compliance Manager will take ownership of customer procurement, negotiate contract terms, and maintain compliance with data protection and security standards (ICO, ISO). They will also manage internal insurance policies in line with customer requirements, ensuring all documentation is up to date.


Key Responsibilities:


Legal Compliance and Regulatory Knowledge:

  • Stay informed on legal and regulatory changes affecting the business, with a focus on data protection and security standards (ICO, ISO).
  • Ensure the company adheres to industry regulations and best practices, particularly in data protection and insurance.

Contract Review and Negotiation:

  • Review and negotiate customer contracts, including NDAs, T&Cs, Master Service Agreements (MSAs), and other legal agreements.
  • Manage customer procurement processes and ensure accurate record-keeping and timely updates on compliance matters.

Compliance Process Ownership:

  • Oversee the entire customer procurement process, from negotiation to completion of risk and security questionnaires.
  • Ensure all compliance documents are updated in both internal and external systems and that insights are shared with relevant teams.

Data Protection and Security:

  • Ensure regulatory compliance with data protection policies across jurisdictions, and lead audits or reviews in line with ICO, GDPR, and ISO standards.
  • Maintain and update risk management and compliance records for all security-related processes.

Insurance and Policy Management:

  • Manage and update the company's insurance policies based on customer requirements.
  • Ensure all policies meet the required standards and are maintained effectively.


Required Skills & Competencies:

  • Experience: Previous legal or compliance experience, particularly in reviewing contracts and managing regulatory processes.
  • Legal Understanding: Strong knowledge of legal terms, including NDAs, MSAs, and security compliance standards.
  • Data Protection Expertise: Hands-on experience with ICO, GDPR, and ISO compliance.
  • Contract Management: Proficiency in contract review, negotiation, and management.
  • Project Management: Ability to manage multiple compliance projects simultaneously, ensuring timely completion and compliance with regulations.
  • Attention to Detail: Highly organised, with the ability to manage large volumes of documentation and compliance processes.


Why Join Changing Social?

We are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. We are on an exciting journey of growth that offers huge potential for ambitious and likeminded people. Changing Social has ambitious plans for the future. We aim to expand our team substantially in the coming years, having grown 58% over the past 12 months, with growth plans to hit a head count of 200 over the next three to five years.


Our culture is built on the values of Lovability, Openness, Versatility, and Enthusiasm. We thrive on creativity, embrace diversity, and are passionate about delivering exceptional service. As a rapidly growing company with a global footprint and a head office in the UK, we cater to an international audience while maintaining a localised approach where necessary.


Benefits:

  • Annual Leave: 25 days of annual leave per calendar year, including Bank Holidays, with an additional day for each year of employment up to a maximum of 5 days.
  • Additional Leave: Gain an additional day of leave for each year of service, up to a maximum of 5 days.
  • Annual Leave Carry Over: Carry over up to 5 days of unused annual leave to the next year.
  • Salary Sacrifice Options: Take advantage of cycle-to-work and tech purchasing options.
  • Festive Period: Business closure for a week during the festive period in December.
  • Bank Holidays: Flexibility to work over bank/public holidays if desired or required, with time taken back on a subsequent day.
  • Pension Scheme: 3% employer contribution to a 5% employee contribution.
  • Flexible Working: Manage your own time to improve work-life balance and facilitate managing international time zones.


Additional Benefits:


Health and Wellbeing:

  • UK Health Cash Plan
  • My Mind Pal Wellbeing App
  • Gym Discounts
  • Menopause Support
  • Employee Assistance Program (EAP)


Financial Security:

  • Bravo Perks: Points schemes and vouchers.
  • Bravo Hub: Access to discount codes.
  • Financial Wellbeing Tools: Budget planners, money-saving tools, and financial education resources.


Personal Development:

Paid Microsoft Training and Certifications: Enhance your professional skills with company-sponsored training.

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