Spa Brasserie Supervisor

3 weeks ago

Cheltenham GL, Cheltenham, United Kingdom The Greenway Hotel & Spa Full time

**We are delighted to have been awarded AA SMALL HOTEL GROUP OF THE YEAR (2024-2025), as well as being place in the TOP 30 Best Places to Work in Hospitality**


What youll be doing?

As an Brasserie Supervisor, you will oversee the Brasserie service during your shift. You will allocate daily duties to the team, keeping the department motivated, whilst also supporting the drive and improvement of products, service and standards. Leading by example, you will deliver a friendly, professional and memorable service to all of our guests.

Inspiring the team with clarity and confidence, you will ensure the department is prepared and organised whilst also assisting the Food & Beverage/Restaurant Manager with staff training and development.


What youll need to be a great Brasserie Supervisor?

The successful candidate for this role will be professional, knowledgeable and dedicated to delivering 5* experiences to guests and hotel residents.

You will be highly attentive with strong communication and interpersonal skills and be confident building a relationship with guests and members of the hotel team. You will be friendly and enthusiastic with a drive to enhance quality service and in turn guest satisfaction.

You will have previous experience in the hospitality industry, meeting, greeting and interacting with guests, ideally in a fast-paced restaurant environment.


Whats in it for you?

At Eden Hotel Collection, were proud of our award-winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2023 and 2024)which means youre joining a team that values your happiness, growth, and success every step of the way.

  • Generous Time Off: 31 days of leave, increasing to 33 with service.
  • Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
  • Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
  • Wellbeing Center: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
  • Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
  • Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
  • Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
  • The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
  • Genuine Wellbeing Support: Were here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
  • Employee Comms: Stay connected through Eden Engage for all the latest team news.
  • Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
  • Family-Friendly Policies: Enhanced leave and return-to-work financial support for lifes key moments.
  • Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.

A Culture of Collaboration and Care

We work together to create a truly inclusive workplace, where your voice matters, and real change happens:

  • Your Voice Matters: Regular surveys that valueyourinput.
  • Real Action: You said, we didbecause we listen and respond.
  • Sustainability Focus: Employee champions at every hotel and HQ.

Were proud members of the Hoteliers Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team.

Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.

INDMP


AMRT1_UKCT

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