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Store Manager

4 months ago

Solihull UK, West Midlands, United Kingdom Moss Full time

About the Job


Moss is an editor for men, providing a versatile range of menswear. By drawing upon our 171 years of tailoring experience, we give in-depth knowledge and suiting expertise - adapting the latest trends whilst staying true to our heritage. As a brand we inspire and guide, helping men feel amazing whatever the occasion.


You are an inspirational role model who plays a key role assisting the Store Manager. You will continually guide, motivate, and develop a team, that passionately delivers our Brand’s aspiration towards an exceptional sartorial Customer experience. You are an ambassador for the Brand, you will have an entrepreneurial approach and a strong background in retail management. You will possess an impressive record of business development and excellent people skills; you will support a high level of operational efficiency and commercially drive the business forward.


Purpose of the Role

  • You create an outstanding customer service in-store experience by putting the customer at the forefront of all we do.
  • Deliver and maintain the highest possible level of Visual Merchandising standards, both sartorial & commercial, you recognise this as an integral part of the Customer experience.
  • You continually maintain and participate in an environment of management review, discussing, analysing, agreeing, and implementing a plan for all commercial & operational initiatives.
  • You support the Store Manager on all aspect of Human Resources (recruitment, employee relations, absence management etc)
  • You exhibit excellent floor presence, always leading by example, overseeing a high level of service & operational delivery within a positive and upbeat store environment
  • You continually engage with the visual team to develop merchandising skills, standards, and commercial opportunities.
  • You will ensure the management of deliveries and stock handling in a timely manner, adhering to all stock control procedures to minimise stock loss and out of stocks.


To be successful, you will have –

  • Strives for continuous improvement through driving personal development.
  • Has a strong work ethic, places importance on effective usage of time.
  • Self-motivated, adaptable, resilient.
  • A passionate & professional team player.
  • Emotional intelligence that inspires & guides others.
  • Lateral thinking: provides solutions not problems.
  • Strong relationship building and influencing skills.
  • Excellent communication skills
  • Commercially driven.
  • Passion for our Product.
  • Sartorially presentable, represents the Brand


Rewards & Benefits –

  • Team Reward Pay Scheme: receive a payment of up to 15% of your gross monthly salary each month
  • Refer a Friend: we recognise and reward successful recommendations and referrals for Managers with a £500 bonus
  • Employee discount: 70% discount across all our stores
  • Discounted Gym Membership with PureGym
  • On-going development from day one to suit your career ambitions
  • Access to Moss Learning: online learning platform at your fingertips
  • Employee Hub: an easy access on the go to everything relating to employee benefits, recognition and wellbeing and company updates
  • New Baby Gift
  • Season Ticket Loan
  • Cycle to Work
  • Sanitary Products available to all Stores
  • Life Insurance


Apply now to start your journey at Moss...