Program Management Office Manager

3 months ago


UK, UK, United Kingdom Step5 Full time

Programme/Portfolio Management Office (PMO) Manager


Remote / London


A Little About Us:

Step5 is a hands-on, partnership driven, and results orientated consultancy that specializes in business transformation. Using small, flexible, and highly skilled teams to solve big problems and realize big opportunities, Step5 scope, oversee, manage, deliver – and revive – large-scale IT projects for businesses, organizations, and governments.

Step5's reputation is built on making things happen and their results make them one of the fastest growing consultancies in the UK.


Step5 are part of TXM Group, a global organization providing specialist consultancy and resourcing solutions to the engineering, healthcare, and technology sectors across EMEA, Australasia, and North America.


Position Purpose:

The PMO Manager will ensure that our clients are provided with accurate and timely management information, forecasts and analysis that enables them to deliver against their strategic plans through their portfolio. They manage integration across the Portfolio of client Projects and Programmes, whilst assuring that such deliver the stated benefits, on time, to the agreed cost.


Step5 as a member of the Project Data Analytics taskforce have a focus on using automation and analytics to perform traditional PMO activities making such more timely and efficient moving from reporting on the basis of hindsight to reporting with foresight. The PMO Manager will work with our Project Data Analytics team to optimise and then automate traditional PMO processes with a core focus on minimising the effort to report.


Position Accountabilities:

  • Working with the client ensures the production of easy-to-consume, accurate, comprehensive and timely management information for leadership to understand P3M performance to support informed decision making.
  • Provides insight through data analysis to support the SRO and Programme Director in understanding where potential performance issues lie to enable earlier less costly interventions.
  • Drives data consistency and accuracy continually enhancing the overall quality of data input on reported data sets.
  • Continually identifies, recommends and implements improvements to the necessary processes and systems to drive efficiency and quality throughout the P3M organisation.
  • Ensure internal and external third party Project/Programme Managers deliver timely reporting.
  • Provide guidance and support to the SRO, Programme Director, and Programme Managers around P3M integration ensuring that there is clarity on cross project / programme dependencies, risks/issues, and resourcing.
  • Fully understands how to integrate project and programme plans to build an end to end view of the portfolio.
  • Assures Projects and Programmes coaching Project and Programme Managers / Directors on where and how improvements can be made to de-risk delivery and improve success rates.
  • Operates and supports preparation for executive governance meetings, and change boards.
  • Tracks and reports on scope management through to benefits management and delivery.


Position Specifications (Knowledge, Skill and Experience):

  • SC Cleared Alternately must pass SC clearance prior to offer.
  • Engages at executive level for the provision of management information, analysis, and PMO practice.
  • Experience of project/programme leadership and management.
  • Experience working within multiple industries.
  • Logical thinker who can move from a big picture to detail orientation where required, but also present detailed and complex information in a format that is easy to consume.
  • Resourceful, problem solver with a positive can-do' attitude.
  • Ability to adapt technical content (e.g. methodologies, processes, models etc.) to fit the culture and audience.
  • Good knowledge of MIS and project management methodologies, tools, systems and techniques.
  • Strong team player with strong collaboration and creative thinking skills, and a desire to make a difference.
  • Experience of centrally managing plans and monitoring progress against them including Milestone and Dependency Reporting.
  • Experience of centrally managing RAIDOs working with third parties and programme leads.
  • Experience of Scope, Risk, Benefits and Change Management.


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