Business System Analyst

2 weeks ago

UK, UK, United Kingdom Allegis Global Solutions Full time

Rate: £353.22 PAYE - £463.66 umbrella

Starting date: ASAP

Contract Duration: 6 months, possibility to extend

Location: London, UK

Working model: Hybrid working settings (3 days in office)


Primary Purpose of the Job:

The Business System Analyst will perform requirements gathering, analysis, process modelling, testing, training and support activities and will work directly with process owners, stakeholders and technical management to ensure alignment of technology solutions with strategic business roadmaps.


Essential Job Functions:

  • Partner with the business to ensure appropriate usage of technology solutions
  • Responsible for documenting business processes, use cases, requirements and to formulate and recommend strategic process reengineering efficiencies and business performance improvements.
  • Translating designs into Functional & Technical specifications that meet the business need
  • Responsible for developing cost benefits cases and to analyse and measure realisation of post-deployment benefits.
  • Work with 3rd party development resources to discuss enhancement requirements & defect issues.
  • Responsible for creating and executing detailed Test plans, organising and conduct User Acceptance Testing and Training activities.
  • Responsible for monitoring and analysing post-stabilisation user adoption rates and changing business processes or recommending required solution modifications.
  • Manage & support implementation of systems
  • End user support for a variety of disparate systems


Selection Criteria

Relevant Previous Work Experience

  • Experience in a Business Analyst/process definition and re-engineering role
  • Solid experience working with Sr. Business Executives, process sponsors and stakeholders in a facilitation role.
  • Proven experience delivering technology solutions
  • Demonstrable experience working with 3rd party service providers and offshore / virtual teams
  • Experience working in internal or external business, management or technology consulting
  • Experience working with Microsoft Dynamics NAV is highly desirable.


Skills Required

Technical Knowledge / Skills in the following areas:

  • Elicitation and documentation of use cases, user stories, functional requirements and functional specifications
  • Definition of current and future states and identification of gaps
  • Decomposition, documentation and communication of information at various levels of detail using best practice business analysis techniques and artefacts (e.g. flow charts, wireframes, screen mock-ups, etc.) for both technical and non-technical stakeholders
  • Identification of process inefficiencies and improvements, with a high proficiency in process re-engineering, process modelling and alignment with business strategy
  • Measurement, evaluation and prioritisation of scope items according to business strategic plans
  • Development of accurate and detailed business cases/ROI analyses
  • Creation of functional impact analyses (on end-user experience, functional departments, systems and business processes) for all new capabilities


Functional Knowledge / Skills in the following areas:

  • Functional knowledge of the Television Production business area - highly desirable
  • Excellent grasp of business and technology best-practices
  • Strong customer relationship skills
  • Ability to interface effectively with multiple levels of management, ranging from senior business executives to business domain experts and third parties
  • Resolution of large and complex issues in creative and efficient ways
  • Excellent problem-solving, quantitative and analytical skills, critical thinking, and the ability to effectively work through abstract concepts
  • Ability to work successfully across organizational lines and influence outcomes
  • Independent preparation of presentation quality documents and Sr. Management level summaries
  • High degree of independence and self-motivation; enthusiasm for challenging work
  • Ability to manage dependencies, and risks associated with strategic technology deliverables
  • Experience working with and relying on external vendors in alternate time zones
  • Waterfall and Agile methodologies, including ability to act as Product Owner Agent on Agile teams
  • Strong proficiency in Microsoft Office applications, including Project, Outlook, Visio, Access, Excel, PowerPoint and Word


General skills required:

  • Strong written and verbal communication skills – able to communicate effectively and tactfully with all levels of personnel, both in person and on the telephone
  • Must be able to pay close attention to complex detail and understand written and oral instructions
  • Ability to organise and schedule work effectively
  • Must be able to work well under time constraints
  • Must be able to handle multiple tasks with changing priorities, communicating changes in scope and schedule to all parties concerned
  • Must be service-oriented
  • Flexible with regards to hours including possible overtime when necessary
  • Must be able to maintain confidentiality


Education/Qualifications

  • Undergraduate degree or equivalent required
  • Business Analysis Training and/or Certification highly desirable (e.g. IIBA)

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