User Researcher Consultant
1 week ago
My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester and Glasgow providing a remote first policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less).
They are looking for a permanent User Researcher Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors and we have a top end budget of £55000 + full bens available.
Primary skills and experience required:
- Must hold active SC (Security Check) clearance
- Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately.
- Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery.
- Experience working with Government Digital Service (GDS) service standards, using GDS design principles
- Strong storytelling, communication, stakeholder management, and facilitation skills.
- Experience working in multi-disciplinary, agile teams where you’ve led the user research and influenced the design of a product or service through the insights you’ve gathered.
- Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys.
- Understanding of a range of tools and practices for in-person and remote research.
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