Technical Business Analyst
1 week ago
Job Opportunity: Technical Business Analyst (Service Tiering)
Contract: Immediate start to March 2025
Day Rate: Competitive (Inside IR35)
Location: Sheffield (Hybrid, 2 days per week in the office)
Bridge Technology Partners is partnering with a growing organisation in Sheffield to recruit a Technical Business Analyst for a key IT initiative around "Service Tiering."
Key Responsibilities:You will support a structured analysis of IT services to align them with defined Service Tiers. This involves:
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Evaluating and mapping existing IT services against business needs.
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Defining and implementing industry best practices for service tiering.
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Collaborating with stakeholders to create a Service Catalogue and benchmark costs.
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Ensuring attributes like availability, support hours, and recovery objectives are consistently applied.
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Proven experience in IT service analysis, design, and cost benchmarking.
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Strong stakeholder engagement and communication skills.
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Familiarity with service tiering concepts and IT service management best practices.
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Ability to assess existing infrastructure, architecture, and roadmaps.
DBS checks are required as part of the onboarding process.
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