Technical Business Analyst

1 week ago


South Yorkshire Yorkshire Sheffield S GQ, Sheffield, United Kingdom The Bridge Ltd Full time

Job Opportunity: Technical Business Analyst (Service Tiering)

Contract: Immediate start to March 2025
Day Rate: Competitive (Inside IR35)
Location: Sheffield (Hybrid, 2 days per week in the office)

Bridge Technology Partners is partnering with a growing organisation in Sheffield to recruit a Technical Business Analyst for a key IT initiative around "Service Tiering."

Key Responsibilities:

You will support a structured analysis of IT services to align them with defined Service Tiers. This involves:

  • Evaluating and mapping existing IT services against business needs.

  • Defining and implementing industry best practices for service tiering.

  • Collaborating with stakeholders to create a Service Catalogue and benchmark costs.

  • Ensuring attributes like availability, support hours, and recovery objectives are consistently applied.

What We're Looking For:
  • Proven experience in IT service analysis, design, and cost benchmarking.

  • Strong stakeholder engagement and communication skills.

  • Familiarity with service tiering concepts and IT service management best practices.

  • Ability to assess existing infrastructure, architecture, and roadmaps.

DBS checks are required as part of the onboarding process.


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