Functional Engineer

3 weeks ago

Cardiff, Cardiff County, United Kingdom Legal & General Full time
Company Description

Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It's up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we're helping to improve our customers' lives, and contributing to the success of the business every day.

Job Description

We have a brand new, exciting role within Group HR to join a highly visible, global deployment programme As part of the wider HR Transformation programme, the role holder will be responsible for gathering requirements to support the systems in use across HR including Oracle HCM. The ideal candidate will be resolving ticket queries to SLAs within the case management system as well as supporting the evolution of our systems through gathering requirements, troubleshooting and change management.

What you'll be doing
  • Configuring SmartRecruiters ATS, Careers site and CRM and work alongside Zellis (ResourceLink) to align with L&G HR policies and processes. Support based on capacity Oracle HCM Cloud Modules (Global HR, Compensation, Absence Management, Learning and Performance & HR Helpdesk),
  • Providing ongoing support and maintenance of ResourceLink (Zellis), SmartRecruiters and where required support based on capacity Oracle HCM cloud applications, including troubleshooting and resolving issues via case management.
  • Strong knowledge of payroll processes and systems to align to the BAU calendar, changes to benefits, pay reviews and to identify issues/processes/errors from relevant integrations where necessary
  • Managing the quarterly releases for SmartRecruiters and Oracle HCM and updates required to Zellis where applicable.
  • Collaborating with HR and business stakeholder to gather, analyse and document HR system requirements and translate them into Zellis/SmartRecruiters and Oracle where required.
  • Collaborating across internal L&G teams with internal IT, Data and Integrations team to ensure the design, functionality, and processes are aligned with change impact analysis to any downstream functionality
  • Providing user training and knowledge transfer to support HR staff and end users to ensure effective utilization of the system
  • Developing and maintaining comprehensive documentation including user guides, standard operating procedure documentation and Configuration workbooks.
  • Collaborating with cross functional teams to aid issue resolution and integration needs
  • Continuously identifying opportunities for process optimization and automation to enhance HR operations
  • To ensure approach to and work delivered supports L&G's commitment to Treating Customers Fairly (TCF) to ensure the right outcome and excellent service delivery.
Qualifications
  • Proven Experience in Oracle HCM is crucial.
  • Strong Understanding of HR Processes & Best Practices
  • Proficiency in payroll systems and Tools
  • Excellent problem solving and communication skills
  • Previous experience with HR transformations including Recruitment.
  • Strong understanding of payroll processes
  • Ability to analyse complex HR requirements and design effective solutions within Oracle HCM.
  • Ensure data integrity and security within Oracle HCM
  • Excellent written and verbal communication
  • Organised and self-motivated
  • Ability to multi-task and prioritize across concurrent projects
  • The ability to adopt and adhere to HR policies and procedures
  • Strong HR Business Process Experience
  • A strong background within HR including talent acquisition to understand the business need
  • Hands on experience in cloud implementation, configuration, and customization
  • Proven Experience in Global HR & Compensation or Learning & performance management and one or more of the following modules: Global HR, Absence Management, HR Help Desk
  • In-depth experience of analysing business requirements and detailed design documents
  • Experience of working effectively within a team and of displaying good communication skills.
  • Experience of being part of a HCM transformation and awareness of quarterly releases with both Oracle
Additional Information

Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued.

If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

If you're open to find out more, we'd love to hear from you.

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