Membership Development Lead

4 weeks ago

Nottinghamshire UK, East Midlands, United Kingdom DiverseJobsMatter Full time

Reporting to: Head of Marketing & Fundraising

Location: NKF HQ (Shireoaks, Nottinghamshire) or Hybrid

Salary: Up to £35,000 (dependent on experience)

Hours: 36 hours per week

Perks and Benefits:

At NKF, we value our team members and offer some incredible benefits:

  • Up to six weeks of annual leave plus bank holidays
  • Early finish on Fridays
  • Christmas shutdown
  • Pension scheme with up to 8% employer contribution
  • Death in service insurance worth three times your salary
  • Free car parking at our HQ

About the Role:

This role is the heart of NKF's mission to enrich the lives of kidney patients. As a vital member of our team, you will spearhead the growth of our individual supporter base and craft a robust membership strategy. Dive into the dynamic world of KPAs and individual members, nurturing meaningful connections and fostering a sense of belonging.

Key Responsibilities:

  • Maintain and nurture relationships with all KPAs, ensuring seamless coordination of NKF assistance and identifying underserved regions.
  • Forge stronger bonds between KPAs and NKF, collaborating to expand our membership and empower non-member KPAs to become active participants.
  • Serve as the primary liaison for regional representatives, ensuring every supporter enjoys exceptional experiences.
  • Cultivate relationships, innovate member resources, lead regional teams, and facilitate clear communication channels.
  • Monitor engagement levels, deliver captivating communications, and participate in engaging NKF events.
  • Develop robust evaluation frameworks, report progress to the CE and Executive Committee, and handle ad hoc duties with finesse.

About You:

We're seeking a go-getter with a proven track record in membership engagement and management experience to lead and engage membership initiatives. You will have excellent communication and influencing skills that will help share insights and address the challenges faced by our members. This fast-paced role demands strong time management and attention to detail, and you'll be supported by a dedicated team to achieve this. While prior experience or knowledge of kidney disease is advantageous, comprehensive training will be provided.

Due to the sensitive nature of the role, we are accepting applications on a rolling basis, which means the role can close at any stage, so please do reach out if this impacts you in any way. The provisional closing date for this role will be June 11, 2024.

First Stage Interviews: June 6, 2024, with additional interview dates in the week commencing June 17, 2024.

We actively promote equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

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