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Field Support Representative Maritime

4 months ago

Stevenage, Hertfordshire, United Kingdom MBDA Full time

We have a unique opportunity for a hands-on engineer to work as a Field Support Representative for MBDA's range of Maritime weapon systems. In this role, you will be responsible for providing technical support to our naval customer This role will involve a long-term secondment to Plymouth

Job Title: Field Support Representative (Maritime)

Salary: Circa £38,000 to £50,000 depending on experience

Location: Stevenage (we may be able to offer a relocation package for this role)

Dynamic (hybrid) working: 2 to 3 days per week on-site, due to workload classification

Security Clearance: British Citizen or a Dual UK national with British citizenship.

Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team.

The opportunity:

A fantastic opportunity to work as a Field Support Engineer within a ‘Contractor's Working Party', at the Customer's location, in the UK or overseas.

  • Respond to Technical Queries from the Customer in a reasonable and timely manner.

  • Initiate and implement process and technology improvements to deliver Continuous Improvements in MBDA Quality and product availability.

  • Ensure all necessary tools and equipment are available for use or perform timely replacement and or calibration to secure minimal disruption.

  • Assist other organisations with information and technical support regarding Company Products during Support, Installation, and Commissioning activities, at the Customer's location.

  • Be sensitive and appropriately responsive to the UK and any Export customer's local culture, behaviour, and requirements.

What we're looking for from you:

  • You need to be a practical ‘hands on' engineer willing to work with the Missile System Designers, the MOD and the Royal Navy.

  • Possess strong interpersonal skills as you will need to be able to work with a variety of people and while maintaining a willing, helpful attitude and a calm professional manner, even when things are changed at the last minute.

  • Sound knowledge of the MOD structure and engineering processes whilst keeping yourself up to date in the relevant technical areas.

  • Be flexible and adaptable in your work, with the capacity to gain proficiencies in (and support) multiple products.

  • You may be required to lead a Contractor's Working Party.

  • Be able to undertake physical aspects of the role (work at heights, confined spaces etc.)

  • Experience in the naval air defence environment and working with a Trials Team (beneficial).

  • Maintain accurate and thorough reports and records of all field support activities.

Interested? Click Apply Now

Our company:

MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom.

What we can offer you:

  • Company bonus: Up to £2,500 (based on company performance and will vary year to year)

  • Pension: maximum total (employer and employee) contribution of up to 14%

  • Overtime: opportunity for paid overtime

  • Flexi Leave: Up to 15 additional days

  • Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments.

  • Facilities: Fantastic site facilities including subsidised meals, free car parking and much more…

  • Training and Development: Excellent career progression, training and career development opportunities

Our Business:

We respect new perspectives and experiences, and we value our collaborative ways of working. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. MBDA is proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more…

We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. We also welcome applicants who are looking for flexible working arrangements.

Follow us on LinkedIn (MBDA), Twitter (@MBDAcareers), Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

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