Store Manager Fast Food

2 weeks ago

East London, London, United Kingdom Pittagoras Full time

Pittagoras is seeking a vibrant, ambitious, and dedicated individual to join our team as a Store Manager for our new site in London Fields. Pittagoras is expanding and needs a leader to ensure smooth and efficient daily operations while training and developing our team. This role is essential for optimizing store operations, maintaining high customer satisfaction, and upholding the quality standards Pittagoras is known for.

Role Purpose:

Our Store Managers ensure our operations run smoothly, providing a memorable and magical place to work. As a Store Manager, you will model excellence in food preparation and service, ensuring a unique customer experience. You will also train new team members to uphold our high standards, making Pittagoras an employer of choice.

Key Responsibilities:

  • Service Preparation: Ensure the store is set up and ready for each service with the right amount of gyros on the spit and prep, balancing quick service needs with food cost management to avoid wastage.
  • Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and protective clothing as required.
  • Quality Management: Adhere to the gyros and prep management system according to the prep guide, ensuring our gyros meet the highest quality standards.
  • Team Development: Recruit, train, and coach new starters and current team members to Pittagoras standards.
  • Store Standards: Monitor all sections of the store and report any poor performance to the Operations Manager. Follow all Pittagoras systems and processes, including compliance with Food and Hygiene standards, Health & Safety, and opening and closing procedures.
  • Profitability: Contribute to Pittagoras' profitability by following recipes and controlling food costs and wastage. Manage P&L budgets and profitability of the business.
  • Scheduling and Ordering: Create weekly rotas, manage holiday cover, and order from suppliers according to par levels.

Requirements:

  • Proven management experience.
  • Good command of the English language.
  • Food safety level 2 certification.

Competency/Behavioural Indicators:

General Overview:

  • Be a great team player and possess a high level of flexibility.
  • Exhibit a professional attitude and approach, aligned with our company values.
  • Display a can-do attitude with a sincere and courteous approach to customers and team members.
  • Have a passion for cooking and customer service, aspiring to deliver the highest quality.
  • Possess excellent communication skills and a strong customer service ethic.
  • Be flexible regarding availability to work hours and location.

Our Behaviors:

  • Creating Empathy
  • Building Confidence
  • Making it Happen
  • Processing Information
  • Improving Performance
  • Creating Ideas
  • Facilitating Interactions
  • Gathering Information
  • Growing Talent
  • Influencing Others

People Management Responsibility:

Direct and Indirect Reports:

  • Manage a team of 4-10 people.

AMRT1_UKCT

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