Field Services Engineer

2 months ago

Norfolk UK, Eastern England, United Kingdom Girbau UK Full time

About Us


We’re a world leader in comprehensive and innovative professional laundry solutions for the industrial, commercial and vended sectors. Quality, reliability and customer care have been at the heart of what we do since our founding in 1960, and it’s this ethos that’s helped us expand to over 100 countries.


A company, an organization or a brand is nothing without people. What makes Girbau unique is our people, our team


We’re looking for Field Service Engineers who align with our dedication to providing market-leading service and support to our customers around the UK. Our Field Service team provides a professional, friendly and efficient response to breakdowns and provide a reliable service and maintenance program.


If you’ve got the attitude to thrive here and go above and beyond in providing an exceptional service to all our customers, this could be the role for you. You’ll be working in a team who love what they do and once you’re immersed in our culture, you’ll realise you’ve never worked anywhere like it.


What You’ll Do


  • Attend customer sites to carry out routine repairs and maintenance on the full range of Girbau commercial laundry equipment and third party equipment as required.
  • Respond efficiently and effectively to breakdown tasks assigned by the planners.
  • Work to the contract authorisation limits and maintain contact with the service team at Hitchin if required work exceeds this amount.
  • Ensure that all Customer Site regulations and requirements are met for every site visit.
  • You are the face of the company when on site and should always represent Girbau in a professional manner.
  • Ensure your van is well maintained and serviced in line with the maintenance schedule set by the manufacturer.
  • It is expected that you will be able to carry out electrical fault finding on all appliances and follow any current regulations.
  • You will be expected to have electrical competency and be competent in dead-testing and carrying out safe isolation.
  • Ensure you keep your gas qualifications up to date; the company will provide the training and gas safe registration required.


About You


  • Electrically competent, ideally qualified to City and Guilds or NVQ level 3
  • Knowledge of SSW, electrical isolation, dead testing
  • Ideally, qualified or experienced in gas servicing (domestic or commercial) - there will be a possibility to receive on the job training for this
  • Any experience in laundry machine maintenance or working with similar machinery would be nice to have but not essential



A bit about the role:


  • Hours – 42.5 Hours per week, full-time.
  • Location & Travel: Travel expected up to 2 hours from home, van provided and allowed for personal use; electric vans provided in city centres.
  • Rewards & Hours: Fixed bonus structure, additional overtime and additional pay for multiple jobs (more information on request). Approx. 1 weekend rota a month.



If this sounds like you then we'd love to hear from you.

Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Girbau, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset, and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal-opportunity employer, we do not discriminate. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

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